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  • Users: breimann
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  1. breimann

    Uniform Dial Plan - not sure whats going on

    Hi all - Thanks for reading my post. I'm having a problem and our phone guru left to work for another company. I'm learning more as I go but I'm stuck. The previous guy created this stuff but we're having trouble. The problem is you cannot get more than one connection when we have incoming...
  2. breimann

    Re-Installing ArcServe 11.5 issue

    Sorry if this has been posted already I couldn't find it. I had a server with a the data partition that arcserve was installed on fail and lost its database (sql) When I uninstalled and tried to reinstall Arcserve it says the product is already installed even though I have deleted all of the...
  3. breimann

    Extension monitoring

    Hello, I have a user that my boss asked to be monitored for the calls they make and recieve. I've seen this once, I know through the definity that you can monitor what an extension does, down to even taking the phone off the hook. I tried looking for the command via google but came up empty...
  4. breimann

    Audix Question

    I'm sure this is easy to somebody who has done this before, but I am rather stumped, and a rookie to phone systems My company has a Definity and an Audix system and the building is a call center. We plan on changing to a 24/7 operation to offer tech support. The one thing I dont know how to...

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