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  • Users: gshaheen
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  1. gshaheen

    IPO 500v2 capacity question

    So I understand IPO 500 has 384 extension capacity. If you fill it with all digital/analog extension cards and expansion units , the math kind of makes sense. My question , does that also include Avaya IP Phones and Virtual extensions? Thanks.
  2. gshaheen

    IPO 500v2 failover question

    In an environment with 2 IPO 500v2s connected by SCN… Site A has 50 IP phones Site B has 10 IP phones If the IP phones at site A failover to site B, do I need to have 60 end point licenses at site B in order to have all 60 phones work? Thanks.
  3. gshaheen

    Allocation of "built-in" PRI channels

    I have an IPO R11.1 system with 2 separate PRI cards (not a dual PRI card) I have NOT purchase any additional PRI channels. However, we are only using 1 of the 2 physical PRIs ( I set 2nd PRI to OOS) My experience has been that each PRI card gives you 8 "free" channels. My apparently faulty...
  4. gshaheen

    My company is reengaging as an Avaya Business Partner...

    After several years of a hiatus, we are once again becoming an Avaya Business Partner. Any of you Business Partners out there have any comments, good, bad or otherwise? We have been an NEC dealer for the past 8 years (sv9100) its not a bad system, but their apps just don't work. Also, it maxes...
  5. gshaheen

    Can anyone recommend an Avaya distributor?

    We were an Avaya Biz Partner for many years, but our sales dropped off due to us focusing on our Cloud PBX offering. Our distributor dropped us as a Biz Partner (maybe per Avaya?). I don't really know. Anyway, I would like to get us re-established as a Biz Partner through another distributor...
  6. gshaheen

    Daylight Savings

    Does anyone know if there is a way to edit the date that the "Automatic" daylight savings time occurs on the Partner system? Thanks.
  7. gshaheen

    Network Assesment Tools?

    Can anyone recommend a Network Assesement tool (software based or hardware based) that can be used for a pre-deployment/post-deployment network assesment for VOIP implimentations? Thanks.
  8. gshaheen

    IE Refresh?

    Can IE be made to automatically refresh every minute os so? We use a GPS vehicle tracking system that uses a web browser to access our vehicle locations on a map. Currently, the screen must be manualy refreshed for us to see the real time locations of the vehicles. Thank you.
  9. gshaheen

    Merlin Messaging time?

    I just installed a merlin messaging 3.0 into a magix 3.0 system. It is working fine except that the time stamp does not work. The date is correct, but the time stays at whatever we set it to and never moves! This voice mail should read the time from the switch (which shows the correct time), but...
  10. gshaheen

    Auto Refresh

    Is there a way for Internet Explorer to automatically refresh itself. We use a GPS tracking system on our vehicles and we have a large LCD monitor to view the locations of the fleet, but it does not update the screen unless we manually click the refresh button on IE. Thanks.
  11. gshaheen

    Off Premise forwarding

    On a magix 2.0, Can I call forward an extension on an adjunct port outside of the system? I want to be able to set up my Merlin Messaging auto attendant to be able to offer options that will transfer the caller outside of the system. I think that I can't do this with a merlin messaging unless I...
  12. gshaheen

    IP Office OK now?

    I installed a few of the IP Office systems when it was first released! Needless to say, it was not a good experience, and ended up un-installing them. I originally come from the TDM world where we expect systems to just work wihtout playing around with patches (silly me) Looking at the posts...
  13. gshaheen

    Power Factors?

    We have a Magix we recently installed with 1-412 tdl in slot 1, and 4-ETR cards in slots 2-5. The system is in the Hybrid mode with mostly all partner 18-D phones. The 2nd cabinet has a few 800 cards and the voice mail. The system has been locking up once or twice per week and comes back on a...
  14. gshaheen

    Can this be done?

    I have a customer who has a CLEC that wants to install 2 PRIs with DIDs into their 2 Magix systems. The 2 systems are located a few miles from each other, so each would have its own PRI. I have done this many times, so not a problem, except.......... The carrier is trying to sell the customer...
  15. gshaheen

    Daylight Savings

    Anyone here know if there will be a fix for the new upcoming daylight savings time on the Magix systems using that feature? (besides turning it off ;-)) How about the Partner? Thanks.
  16. gshaheen

    Unified Messaging

    Can someone tell me what release of Merlin Messaging supports the Unified Messaging feature, or at least be able to send a voice mail to an email client as a wav file? I have a customer with 2.5 asking about this. Thanks!
  17. gshaheen

    PRI on DMS

    We are installing a Magix PRI connected to a CO with a DMS switch. Should I ask for "Custom" or does a DMS have a similar protocal that will work with a Magix? Any other things to look out for when connected to a DMS? Most of the PRIs I have done have been connected to 5ESS and as long as I...
  18. gshaheen

    Analog phone in Group

    In a Magix system, can an analog phone be a member of an auto log out Calling Group. If it can, there must be a dial code of some sort so they can log into and out of the group? Thanks.
  19. gshaheen

    Messaging License

    Can I re-use the port license card from a Merlin Mesaging R1.1 on a Merlin Messaging R2 or higher. I thought they made it so you could not do that, but its been a while! Thanks.
  20. gshaheen

    PRI questions

    I have a Legend customer who is chnaging from a T-1 to a PRI. My question is that the carier is asking about switch type. I have 2 choices, National ISDN2 or Nortel Custom. I am prtetty sure it has to be Nortel Custom, but I wanted to make sure. My other question is when originating a call...

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