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Hey All, One of my techs has handed me a head scratcher. System is an MICS 6.1 with a bunch of copper lines. They just got a PRI T1 and they are using it for DID and outbound use at the moment. They plan to port their numbers over at a later date. Here's the question: On an external auto...

Hey All, I am having a strange issue with one of my PC's. Whenever I print an email, the left hand margin coust off a letter or two. I have not been able to figure out why this is doing this. When I print with any other application, it prints fine to the same printer. I tried changing the font...

Anyone know of a good repair shop that specializes in Polycom? I have a client that want to look into getting a semi-functional unit repaired.

I saw a thread when I searched, but no real answer. Anyone figure out what causes this to happen on the NAM. Is it a sign of a failing HD or some other issue. This NAM is Co-Res, so that might add to the reasons for this. 8x24 DR5 with fiber NAM 4.0.04C connected via DS30 adapter. I know...

Anyone else having sound quality issues with new CICS w 6.1MR, Global CID card and T series phones? I have a car shop that is having big problems with hearing themselves in the earpiece. When there is louud noise from air tools and the like, it gets real bad. They can't hear what the caller is...

We had an issue at a site I hadn't seen before. Nortel was aware of one or two instances like it but had no clear fix. We replaced an existing 6x16 DR5 with a CICS 6.1 MR and CP100. After the cut and replacement of the M series phones with the new T sets. Customer was not happy with the fact...