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IX Workplace on latest Release 11.0 IP Office 500 V2, the Wrap-up Time does not seem to work for users in huntgroups. It works with regular phones, just wondering if this is the case, thx

Internally we can connect to the IP Office and Presence with Contact, Call Logs. From external we can connect make calls. However it says the presence not available. All ports opened to the IP Office. Any ideas will help.

When I use the Get Mail Action with Provide Advanced Personal Options On, in Intuity Mode. All the options are given except the Twinning when user is logged into their mailbox. Any reason why?

Upgraded an IPO 500 V1 Release 4.2 to IPO 500 V2 Release 9.0400.965 using export config. Now in the IP Extension VoIP Tab the Allow Remote Extension Option is missing. Even if I create a new H323 Extension, this option is still missing in the VoIP tab. Some of the extension did have VPN...

When a call is forwarded to a mobile number, the mobile phone rings. Once you pick up the mobile phone, the call drops immediately. You don't even hear any silence. This is also happening on twinning calls. The system is IP Office 500V2, 8.0 with SIP trunk on LAN 2, Open Internet, Locked...

Just wondering what is the C110 storage capacity, I can not find it anywhere? thx

Have a SIP trunk between CS1000 and IP Ofice, caller on IP Office can call anyone on the CS1000 and able to grab a trunk to go out. However, callers from CS1000 can not dial any extesnoin on the IP Office. It tells them to relase and try again. Here is a system log from that call to IP...

Hello, I recently installed a IPO unit for a customer and they are having some issues with voicemail. The specific issues are as follows: 1. Users on the lower range of extensions 6301-6313 had troubles accessing their voicemail. The attendant repeats that the login password is incorrect...

When the caller searchs the directory and the names are liste to them, it takes 3 Minutes before the system provides additonal instructions such as *3 to clear list and enter a new name. Can this time be changed so the caller knows what option to press? thx

Is there any way to play Cotact Store files on Firefox or Chrome using a MAC? Tried everything, the wav player does not show up.

Just wondering if anyone has got the LDAP to work with ONE X portal 6.0. I have tried without any sucess. The system is IP Offive 500 V2 with Voicemail PRO.

IP Office 500V2 6.0 with Voicemail Pro and Contact Store 7.8 installed. The recording is turned on for all users for In Bound and Out Bound calls. On incoming call, I see 2 References of the the same call being recorded. This does not happen on out going calls. Any ideas? Thanks

Are there any limitation on call recording for remote users on a centralized voicemail setup?

Keep getting this error and a blank page on the Browsers. Using Explorer 8.0 and all security features turned off. All other modules seems to work fine except reporting. Webpage error details: User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET...

Fresh install of IP Office CCR1.2.2.78 on new Windows 2003 server SP2, IP Office 500 5.0(18). I was able to login with Supervisor Account and running the WallBoard after the initial install. Then, after reboot of the server, I am keep getting the Error Message "The specified account cannot...

IP Office 500 Release 5.0 with Embedded Voicemail, everything works fine even the directory search. The vociemail card is upgraded properly to 5.0. However, the system sometimes cuts off the caller leaving a message after 30 seconds. You will get a system message saying "this is the end of...

I am having problem getting the FVS338 to work. I have the latestet firmware 3.0.5-24 on the Netgear and Latest IP Office Firware on the 5610IP Phone. I can not even pass the IKE Phase 1....is there a firmware version for the FVS338 that with work with the VPN Phones? I have done Kentrox and...

Has anyone able to connected a 5610 using VPN Remote to Linksys RV042?

IPO406 4.1 lastest releae with PRI, the user dialing out sometime will get Call Barred. No restrictions are programmed and using the default ARS table. When they try to call the same number again it will go. Checked the PRI Trunk, all 23 lines are good with no errors. It is happening...

Can an agent in a queue hit the DND button and send the call ringing back into the queue? This is the case back in 3.2. Can this be done in 4.1?