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Is there a way to program a button on the 4412D phone to transfer a current call to a preprogram number? We have a call center that take call from customer. Then at the end, they will ask the customer to take a survey. If the customer agree, the CSR just press the preprogram button to connect...

How do i set up apache so that any calls to /image/* or /css/* or /js/* to be handle by apache and the remainder is served by Tomcat? Thanks Kenny

I am setting up Apache on one server and tomcat on another server. I have my tomcat apps/db working within tomcat environment. How do I set up Apache httpd/worker to redirect to this tomcat on another server call devapp01 This current configuration didn't work for me... What am I doing wrong...

My company is trying to setup a new company. This new company needs to be total separate from other .... No tranfering from current to new, no forwarding, nothing ....They don't want a new system yet since this will start out with only 1 or 2 persons. Is there a way that I can use a current...

I setup 2 Conference Meet Me bridge in IPO412. There is some concern about security on these bridges. I then set up a passcode with call flow in VMPro using Check Digit and Assist Transfer Action. Now they want the person who schedule these conference bridge to be able to change the PIN...

I have alot of complain that calls are dropped for both incoming and outgoing to landline. Calls are drop through out the day, not in any pattern and a random minutes into the call and for both local, and long distant. So most likely the T1 aren't the source of dropping call We have 2 T1 (1...

We have an IPoffice 412 with v3.1 and VMpro I got some complain lately from certain client that they got disconnected from the queue after about 3 minutes. All the queue in the hunt groups are set up very similar with the queue limit of 15 and queue ring time of 4. VM pro call flow with queue...

Hi everyone, I am trying to setup a document level back up on Exchange 2003 (cluster) agent premium addon and Arcserve v11.1. I setup the service account and grand permission/role as indicated from the manual. I am able to do a full back up (with or without clearing archive bit) of an...

Im trying to setup the coverage group with VM on the receptionist phone console. The receptionist physical personal extension is 117, the virtual operator extension is 110. There are 5 other people (extension 120, 121, 134, 138, 171) that will cover this 110 extension This is what I would...

Hi, I am trying to setup primary/secondary coverage group to cover the receptionish phone x110 when no answer. There are 5 numbers need to be in the coverage group 203,204,205,206 and 207 This is how i want it to work: When someone call the receptionish at ext 110. If no answer, then it...

I am on a automatic conveyor belt project and need to read an input from interrupt address 0x31d. Is there any function in VB that can read data from a low level input? Thanks

I have setup a bunch of Virtual Ext and Guest VM for all the off site Sales People (They don't need a physical phone in the office.) Now here is the situation. Some of the phone call to our operator that will need to transfer to these Virtual VM. When do a regular transfer to the Extension...

I have the nortel phone system. Months ago when someone set up a few phones that ring simultaneously with the receptionist phone. Now i need some of those set remove so it won't ring with the operator. How do i do that? Thanks

There is a new Sale person in my company. She is traveling and do not need a physical phone in the office. How do I create a virtual extension that forward all call to her cell number. Do i just create a regular extension and set up the forward feature? Thanks

I need to disable a person from the directory but without disable his extension for both internal and external calling. I just don't want other people calling him by entering his name from the phone directory Thanks

I need to move 2 DNs from office 1 to office 2 and 1 DN from office 2 to office 1. How do I assign these DNs to the port number in the destination office port number? Thanks