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If I have a 500v2 at version 8.1 and I want to use it to replace a 500v2 at 9.1 it looks for an upgrade license. Can I default it thru the DTE port to forget about what version it was running at previously? and if so what DTE commands do I use?

Looking to setup time stamps to show correctly in visual voicemail. The system is server edition 10.0 Visual voicemail shows East coast time and I need it to show west coast time. Thoughts?

Looking to connect 3 R10 Ip essential edition systems just to dial site to site 3 digit dialing. All 3 systems are 10.0.1 with an essential license in each system. Can I add SCN networking license to each site but not enable the SCN portion to use site to site ip trunks for 3 digit dialing...

Is R10 supported on windows server 2016?

I have a few customers that we have upgraded from previous versions to 9.1 These installs have used and are still using UMS with exchange 2010. The thing about it is that the sites were working flawlessly with UMS for years before the upgrades. The upgrades are complete to server editions some...

Can someone tell me how to increase storage space in a vmpro user account? I know on server edition you can goto etc/vmprosettings and change the Mailbox quota but where can you change it in vmpro?

Looking for help. I have a customer running server edition 9.1.4 and they are using UMS with exchange 2010. The UMS intergration is working 100% no issues with message lights or permissions at all, but they are having 1 small issue when they get the voicemail message in exchange it shows it is...

In server edition non select. Can anyone tell me what the maximum capacity is for hunt group members when using the group for a page group?

Trying to install UMS with exchange 2010 and outlook 2010 and have come across a strang issue. Version 9.1.1 vmpro on Server2012R2. When trying to enable mapi it is greyed out. Vmpro services are running under the same user as outlook and the mapi profile. The user is also an administrator on...

Can anyone help me get a certificate for One X portal web for IE to stop giving security errors. 9.1.2

It has been awhile for me. Can anyone remember if there is a setting in CCR for the Outbound Calls(EXT). I have a site not reporting outbound calls that are short calls to answering machines.

Has anyone run into an issues where you listen to a new voicemail and it has static issues. Then you listen to it as an old message and it sounds perfect. If I goto the server and navagate to /opt/vmpro/Accounts/ the wav file sounds perfect.

Does anyone now how many bridged appearances you can have system wide on a 500v2?

The was an old post on this. Just wandering if anyone has it working on 9608 phones.

Has anyone had luck with twinning and time warner pri's? They claim they do not support avaya twinning they only support RNE. I have tried enabling sending redirect number on the pri tab but it gives a yellow icon saying it will be ignored. Any thoughts?

Just wandering if anyone has UMS working with office 365? If so are they having to purchase the UMS license for each account? Thanks

Looking for help on server edition root user. I have a 9.0 server edition that one of my coworkers installed and never set the root password during ignition. Changing it thru the web does not seem to work. Any thoughts?

does anyone have an idea as to why a 9608 would ignore the setphnol 9 I have 5610s and 5620s that work fine, I would like the 9608's and 9611' ss to work as well ( this is for dialing from missed calls etc.) I know I can make the phones work with out a 9... this work around has its own faults...

Looking to find a home router to allow h323 phones transmit thru them.

Looking to create a list routers that work with Avaya h323 remote workers. Just hoping to get some feed back from fellow techs to help put this together. I yo can help I would greatly appreciate it. These will be the routers for the remote home side.Thanks everyone.