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Since Avaya has only 4.0.18 available for download on their website, does anyone know a site to download 4.0.15?

Customer wants to upgrade switches and vm to 3.2. Upgrade on switches to 3.2.55 went without a hitch but attempt to remove vm pro via the control panel, add/remove gives an error of installation source is not available. C:\Wimdows\Installer\544d8.msi The original CD for vm is not available and...

I want to front end an auto attd with the choice of English or Spanish and through experimentation have figured out how to get to the English or Spanish menu with a language selection module. When I select Spanish, and through a menu prompt go to DBN, Get Mail, Leave Mail the prompts are in...

The conference center icons do not show up on PMP to schedule or join a conference. The conference center and PMP seem to work otherwise. Any ideas?

Can anyone offer any "gotchas" on so called traditional networking using Qsig across a dedicated T1 for two IP 406 systems? The customer for some reason does not want to use voip and scn (which would be much simpler to provision). Is it safe to assume that the basic programming is much the same...

Switch has 2-4 port analog trunk modules and digital stations. Complaints of sporadic echo on calls. LEC has tested trunks and of course found no problem. The 3.1(29) line form (analog tab) has no field for echo cancellation even though the help button identifies such a field. Ideas anyone?

New install of IPO w/406v2, 2 DS30v2, Phone 16. All upgraded to R3 (59). Ramdomly the 5410s "lock up" and have to be umplugged then reconnected to bring them back. Any ideas? 17434mS PRN: DU_SLICOFI2: chip version: V15.15 17464mS PRN: DU_SLICOFI2: chip version: V15.15 17494mS PRN...

Small customer has ISP provided router on partial T1 that acts as DHCP to his work stations for internet access. Public address is static. How can I insert the Avaya SG5 into the circuit to provide vpn access for two remote users with SG5X units? As the SG5 also acts as a router, how do I...

After hours auto attd answers calls and one of the menu prompts is DBN. A successful input of a name connects to the proper phone but on a no answer condition, the call will not route to the phone's mailbox. Call status shows that after the answer interval, the call shows "dialing out". Approx...