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We have one user (domain of around 200+ users) using Office 2003 that is having two problems: 1) when she accepts meeting requests the item does not move into her Calendar. 2) when she tries to cancel meetings that have several attendees the meeting does not get removed from the other invited...

I am looking for a registry hack on the Open Other User’s Folder function in Outlook. My user needs to access the SENT ITEMS folder of her supervisor, but the default folders that are available are only Calendar, Contacts, Inbox, Journal, Notes, Tasks. Does anyone know how to alter this...

We have one machine on a network (single domain) that will NOT launch Excel shortcuts from any location other than the Quick Launch. We tried copying the quick launch shortcut to other locations but it doesn't want to work. Double-clicking the program's executable works fine, and the quick...

This is a wierd one. We are on Exchange Server 2003, and this machine is running Outlook 2002, networked on a domain. The archives are kept on a different network server. If you browse to the folder on the data server you can see the file and it's size shows at 106MB. When you try to open the...

Anybody out there know how to control the folder view settings in the registry? I cannot get XP to remember my folder views. Every single time I open any folder the view reverts to the system defaults. In fact I also notice that the window size and placements are never remembered by the system...

HP4200dtn is networked and printing under XP Pro in Word/Wordpad. But for some reason it will not print a test page! We wanted to check for corruption in the Test Page file but we don't know where to look or the filename. Anyone out there know where to go for this? This problem seems to be...

Networked mail system on Exchange Server 2003, clients are mix of Outlook 2K, 2K2, 2K3, but the problem here involves a 2003 client machine. Recently the decision was made to have all incoming mail go directly to archive in order to relieve some of the strain on our one and only mail server...

Here's what's going on: Networked mail system on Exchange Server 2003, clients are mix of Outlook 2K, 2K2, 2K3, but the problem here involves a 2003 client machine. Recently the decision was made to have all incoming mail go directly to archive in order to relieve some of the strain on our one...

How do I prevent the preview pane from marking mail as read? Outlook 2003 and Exchange 2003 are running in a domain. Windows XP. How can my users utilize the preview pane without having the mails marked as open? The HR manager needs to glance (preview) at 100 mails a day without losing track of...

Yesterday everything working fine. Today, both my CD/DVD drives will not power on! The machine boots and runs Windows just fine. The floppy drive and the hard drives all get power and work perfectly. The CDR and the DVD-RW do not get any power. I swapped in a different CDR drive to check, but...

What we have is two machines among 250+ that have this little Explorer glitch. The message "Drive D: does not exist or is not accessible" pops up every time the user tries to navigate to a networked drive using the DROP-DOWN "Look In" explorer menu from the Save or Save As dialog box. This only...

I know I have seen a post or two on this subject, I was hoping someone knows where it is or how to do this. I have searched the posts here and can't find it. I need to have the Administrator account name show up as an option on the login screen. How does one alter the OS to cause this?

I have one machine on my LAN that continually attempts to reach another box in an unusual way. Both machines are running XP Pro, the target machine has Sygate firewall, the source machine is not firewalled. All machines are behind a security router (Netgear RO318) on a DSL connection. The...

This machine runs Office2000 under XP in a domain and whenever the user tries to open and navigate to a file it throws this error "Drive D: does not exist or is not accessible". I reinstalled Office because I found that the Office Tools option had been set for "run from CD". I thought for SURE...

Does anybody know what the heck this is? I can't find any references to this service. We have a mission-critical function that is dead in the water due to some error related to this service! HELP HELP HELP!

This machine is unable to connect to the cable internet system because of what appears to be some missing files that control the TCP/IP stack. Symantec A/V generates an error (when it tries to update) saying tcp/ip is not installed. The NIC configuration appears to be normal, with tcp/ip...

This machine is a Dell workstation running XP [SP-1] in a domain environment. All users are allowed to add and delete printers at will. This machine keeps throwing an error to the effect of "this action not possible due to restrictions in effect - see your administrator". Problem is that even...

We have few XP workstations that still have Outlook2000 installed. When trying to use OmniForm and send a form to another internal mail recipient we get the message "Either there is no default mail client or the current client cannot fulfill the messaging request. Please run MS Outlook and set...

Looking for detailed (not beginner FAQ) info about how I can answer client questions -- "how do they install this spyware / adware without me knowing about it?" Any sources or input is welcome!

We are using a newly-installed browser-based applications management system in our org., over 250 users on XP in a domain. There is one machine that is launching one app with the browser window re-sized to where all you can see is the title bar. You can grab the frame and drag it down to view...