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Hello, When logged on with Micollab softphone on the MBG, a teleworker license is consumed. Can I have more micollab softphone than I have teleworker license on the System, since they are consumed only when the phone is connected on the MGB? We are at r8 with client 7.3 Thanks

Hello, I am setting up a restricted user so customer can only manager users & groups but it seem that I can't remove access to the "reboot" and "default configuration" items from the advanced menu Even after creating a new right group with no access to reboot options...no luck I only ticked...

Hi guys, I've got a few call centers that agents a using 2 extensions: their own + the hotdesk users when they have to login and take calls. With 2.1, that was easy I was using the Coverage feature to make the user primary extension ring at the hotdesk extension when the user is logged in...

Hi, I'm building big menu in Voicemail Pro with conditions tests and custom variable (CP0 to CP15) in generic boxes. Now, in the latest 3.1 releases of Voicemail Pro (3.1 (18)), I'm getting delay when testing theses conditions, sometime huge delay depending on how many conditions test/generic...

I'm using Scansoft TTS in english but need to setup both languages. If I change the active language to french inside voicemail pro, the TTS engine still play with the english voice. I need to go to the control panel of the vmpro server machine and manually change the TTS engine to be the...

Does anyone have problems with the PC Clock getting offset on PC running the CCC Server? I got this problem on two sites running Win2000, and both machine were replaced and clean-reinstalled. One is a 3 gig dual-processor HP PC with 1gig of RAM and the other one is a 2gig CPU 512mb ram.. latest...

MrIPO, We had a thread that was deleted yesterday because we posted our email in there, I was looking for a copy of the report you were talking about do you have any way to send them to me?