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  • Users: snelders8
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  1. snelders8

    Phone Manger Pro screen pop - incoming number "witheld"

    Hi, A customer has created an application that accepts the 5 command line paramaters from a Phone Manager screen pop. However, when the calling number is "witheld" no parameters seem to be passed. Has anyone come across this and how can the extension number be passed to the custom application...
  2. snelders8

    Connecting CCC to a different Archiver database

    Hi, We have CCC 5.0 running in our office. We also have a customer running the same version of CCC and I am creating reports for them. Is is possible for me to install a copy of their SQL Archiver database on our network then get our CCC to read their database *without affecting the logging of...
  3. snelders8

    Passing DDI number from Phone Manger Pro to external screen pop

    Hi, (Please note: My background is software development, not Avaya engineering and I am new to development with IP Office) Is it possible for Phone Manager Pro to pass DDI numbers to a 3rd party external application? I have external screen popping working to an application, however all I get...
  4. snelders8

    Turn "do not disturb" on/off externally to Phone Manager

    Hi, Is there a way af being able to turn Do Not Distrun on and off in Phone Manager externally to the program - ie. I want to write a program that can do it for me under certain conditions. I have tried via the TAPI but I'm having trouble learning how to program it and make it work. Is there...
  5. snelders8

    Programming IP Office TAPI - Set "Do Not Disturb"

    I'm trying to write a little application that just sets the status of "Do Not Disturb" on the line using the IP Office TAPI (version 2.1 or 3), with Visual Basic 6 or .NET. I have no TAPI programming experience (just a few hours reading up on it now) and most of the samples I have come across...

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