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- Users: RedphoneTeltow
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Wild Variables ...Requirements to Monday
Hi, here is a Requirement from my Supervisor. We have since 9-1-2004 SCCS5 and want to handle with a Overflow Callcenter. I know now there gives WILDVARIABLES,but how to do?? Anyone has a scriptexample? e.G. 3 calls in 10 min go out (route call) every call over that keeps here Hello Uwe, We...- RedphoneTeltow
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- Replies: 0
- Forum: Nortel: Symposium call center solutions
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Agent View 2 and SCCS 5
Hello, we use the Agent View 2(AV2) for display Informations on our Wallboards in Callcenter. We plan to upgrade the Symposium into Version 5. The proceeding on the actual Version 3 is a additional copying from 13 Files into the AV2 Installation Directory. AV2 is originally make for Symposium...- RedphoneTeltow
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- Replies: 0
- Forum: Nortel: Symposium call center solutions
