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Dear Greater I.T. Intellect, I've got a WinXPproSP2, Off2k3ProSP2 client that is having some 'tasks' issues in outlook 2003. The setup is as follows: There is a public folder on our network entitled "Work Requests". The folder contains a .oft task file, that is preassigned. Users open up...

Dear Greater Cisco Intellect, Using the Cisco Press CCNA (Intro) text, I ran across the following question: Select the statement that correctly orders the steps to establish a TCP connection. Answer: syn=1, syn=1 ack=1, syn=0 ack=1 I need some help deciphering the syn/ack fields here. I...

Dear Greater I.T. Intellect, I've got a user here w/ the following setup: Windows 2k Pro, SP4 Office 2k3 Pro, SP2 All applicable packs and hotfixes applied for windows and office (except media player 9 and direct x, these updates were not installed). Plenty of hardware resources IE Settings...

Dear Greater I.T. Intellect, I had a user that got the BSOD w/ the following stop message: bad_pool_caller stop error (0x000000c2, 0x0000007, 0x000000cd4, 0x000000, 0x0012d898) Seems like the 0xc2 stop error is all over the internet. Forums suggest running the ms debug tool for analysis. My...

Dear Greater Cisco Intellect, Thank you to everyone that responded to my previous inquiry "Are my cisco books too old?". So I'm going to get something from the cisco press. They seem to offer 2 sets of materials for the CCNA exam: http://www.ciscopress.com/markets/detail.asp?st=44711&redir=1...

Dear Greater Cisco Intellect, I too am gearin' up for the CCNA. I'm using the following materials to study with: CCNA Study Guide - Lammle, Sybex 1999 Exam 604-507 Cisco CCNA 640-507 Cert. Guide - Odom, Cisco Press 2000 I've read that the topics on the next generation CCNA exam are no...

Dear Greater Cisco Intellect, I'm newbie to routers/routing, but am trying to study up for the CCNA exam. I've got a simple test lab scenario goin'. 1 Cisco 2503 Router 1 Cisco 2511 Router I'm trying to ping from the 2503 to the 2511 (or vice versa). Router configurations as follows...

Dear Greater I.T. Intellect, We have an outlook 2k3 (SP1) client here running on Winxppro (latest and greatest service pack). When forwarding messages from said client, all formatting in the original message are lost (i.e. font types and sizes used are reset). The client is set up to use MS...

Dear Greater I.T. Intellect, I am using Office XP SP2 on a Windows XP SP2 client. When copying from Word XP (data being copied has HTML content) to a new message in Outlook XP, I get the infamous: Your current security settings prohibit running active x controls on this page. As a result...

Dear Greater I.T. Intellect, I have an Outlook XP Pro, SP2 client that has its' mail items on the server. I there a way to automatically move server sent items to an archive folder? I ran through the rules wizard...but it seems that this will only move a copy of the sent message to the...

Dear Greater I.T. intellect, I have a user that is using: WinXPPRO OffXPPRO His issue is dealing w/ his Outlkxppro app. The user's email resides on the exchange server. The user has received a message from a credible listserv. The message was displayed via preview pane, but there was no...

Dear Greater I.T. Intellect, I have a user here that uses outlook express to send ms word email mail merges. Pls. don't ask me why we are not using ms outlook...that's whole other story. The user was able to select 'outlook express' as an 'internet program: email' w/n i.e. options. Outlook...

Dear Greater I.T. Intellect, We are running exch. 2k ent., latest and greatest s.p. Our LAN consists of pcs/macs running win2k/xppro, off2k/xppro, os9.2/off2k, osx/entourage. Under public folders on the exch. server, there is a 'work request' form (i.e. task request .oft). The pcs running...

Dear Greater I.T. Intellect, I am using pocketpc 2k2 w/ active sync 3.6. It seems that active sync, syncs the calendar/contact from your .pst by default. Is there anyway to sync your mailbox (server based) calendar/contacts? I've seen 3rd party software for 1200$ (out of my budget), and have...

Dear Greater I.T. Intellect, I have a few pocket pcs (Axim 5, Toshiba e740) that are using Microsoft Pocket PC 2002. They both have Adobe Acrobat Reader 1.0 for the Pocket PC installed. When I drag a .pdf file from the system desktop to the Mobile Device Folder in explorer, the .pdf file is...

Dear Greater I.T. Intellect, I have a troubled client (Windows XP Pro/SP1, PIII 500Mhz, 256Mb RAM, C: 7GB, D: 7GB, A: standard teac Floppy, Plextor CD Burner, Intel board model???) that is having read problems w/ the a: drive. With any floppy introduced to the a: drive after startup, xp...

Dear Greater I.T. Intellect, I have a client on a LAN (Client: Dell Inspiron 5000 Laptop, 20Gb HDD, 192Mb RAM), that has just been upgraded from Windows 98SE to Windows 2000 Pro. The client has always had Office 2000 Installed. After the upgrade, the user said that in Outlook 2000...the Auto...

Greater I.T. Intellect, I am havin' a problem w/ excel xp, that I was hopin' to get some help on. Client is a dell inspiron 5000 laptop, 256mb ram, 40gb hdd, o.s. windows xp pro, office xp pro, using client on LAN. The 'recent used file list' option is set to 9 files in 'options'. However...

Dear Greater I.T. Intellect, Via win95/98 clients, when one specifies an appearance scheme (i.e. display properties -> appearance tab -> scheme drop down button), and does a save as...where does windows put the file. I named the file something really unique so I could find it again (i.e...

Dear Greather I.T. intellect, I've got a Dell Laptop up here, Inspiron 8200 line me thinks. Office XP and Windows XP installed w/ latest ms.com updates/patches/packs. Client came standard w/ 15gb hdd, 256mb ram, pc100 bus, 56k internal modem, etc. The user is dialing into our LAN via his...