Search results for query: *

I previously posted this same issue some time ago (thread940-936310). I have since them upgraded to 3.0 (59). I have been running this version without major incident for some time now. In the last couple of weeks, I have experienced a few incidents of sudden call degradation. There is...

I just installed ContactStore. Seems to be working okay for inbound calls. However, outbound calls are recording to the user mailbox rather than the voice recording library. Has anyone seen this? Thanks. Jeremy

After upgrading to 3.0 (43) and upgrading Phone manager to 3.0, my softphone does not work. I'm getting the following error - "Failed to register with IP office for VoIP operation! Contact your system adminstrator." I have the proper licenses and in fact it worked fine before the upgrades.

I'm running an IP 403 / 2.0(16). Whenever I try a call listen on one the extensions, the monitored call will drop after some period of time. We can still hear the monitored extension but the other party will have been disconnected. Sometimes this happens almost immediately, sometimes after a...

Every couple of weeks or so, our IP 403 - 2.0 (16) suffers a sudden failure. The system still functions but the call quality degrades catastrophically for both internal and external calls. Rebooting the system clears up the problem. Recently, this happened twice in two days. Has anyone seen...

We have an IP 403. While monitoring an extension, the parties that we are monitoring often are disconnected. Has anyone seen this problem?

I'm trying to get the iPro softphone working. I have 4 phone manager pro licenses and 1 ipro license. I set up a new user and extension and set the phone manager type to VOIP. I also checked the users enable VOIP option in Phone Manager. When I do this, the phone manager switches to iPro...