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  • Users: matthew517
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  1. matthew517

    i1140 sets ringer won't turn down

    Recently I am seeing an issue where whe have I1140 sets have a issue where they cant adjust the volume. They are stuck with a high ringer volume. It takes a reboot of the phone to resolve the issue.
  2. matthew517

    Conference on a polycom

    I have a cs1000 on release 5.0 we have a issue were polycoms will not conference. When you hit the flash key it drops the calls. The set programing looks good and our conference loops are working. Any suggestions?
  3. matthew517

    How do show total registered ip sets on a CS1000E

    How do show total registered ip sets on a CS1000E?
  4. matthew517

    Issue with Agents not logging into defualt Queue.

    I have a issue where the Symposium agents are not logged in to the default queue when Symposium server is shut down. Is there a setting in the ACD queue that needs to be set?
  5. matthew517

    Symposium 5.0 Call Center Server Services

    Does anyone have a list of the services for the Symposium Call Center Server?
  6. matthew517

    Access ports licenses

    Does anyone know if the access ports require a license for each configured port?
  7. matthew517

    NT8D22 System Monitor card

    I have a NT8D22AC card that is going bad. I have a NT8D22AD to replace it. The NT8D22AC dip switches say on where the NT8D22AD say open. Is open the same as on or is it off?
  8. matthew517

    CCMSU issue

    I have a customer that lost the CCMSU password. Does anyone know how to reset the password?
  9. matthew517

    CC 6.0

    I have a customer that lost the CCMSU password. Does anyone know how to reset the password?
  10. matthew517

    Meridian Mail 13 to Call Pilot 5.0 Migration

    We are trying to migrate a Meridian Mail 13 to a Call Pilot 5.0. The migration tape that we received is a meridian mail to call pilot 4.0. Does anyone know if that will work or does it cause issues.
  11. matthew517

    Migrating symposium 4.2 to CC 6.0

    I am planning on upgrading a symposium 4.2 to a contact center 6.0. I am planning on a co-resident ccms and ccma. Can I do the migration as described in the CCMS install NTP and then install the ccma portion after the license manager? Then install the other components

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