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Running Epicenter 5.0 SP3 and was having an issue with adding a discovered or just adding a Summit 400p to Epicenter. So I upgraded to 5.1, still no luck, upgraded to SP2 still no luck. Anyone seen this issue?

interesting scenario ... with a call center you get all types of calls especially if you several Toll Free numbers coming into the facility. Here is the question...has anyone been able to either redirect or block a specific number from traversing the PBX system. i.e. number 123 456 7890 comes...

I have a 2000 IPS system and need to have the ability to redirect/restrict specific numbers that are coming into our PBX. That is right INCOMING not outgoing. Has anyone had any luck preventing specific type of calls come into their PBX system.

I have a station that when we try to assing e601 command for a call forward on the station we get a "data error" displayed. Any ideas?

Interesting scenario...we are running BD6808 and have fiber links to our closets that have Summit48si in them. We are interested in using the MACVlan Discovery within our network, has anyone ever used this and does anyone know if there is a way to send the MAC address from one of the remote...

Interesting question: Have an IPS 2000 system and have a question about whether or not a PBX system can do the following: restricting numbers from a destination to enter the PBX and ring to its destination. For example oringating number 123 456 7890 dials your PBX via ISDN/PRI and the...

Okay here you go...have a scenario that runs a little like this.... a call comes into our Callworx and is queued to a split. it then sits in queue and after a period of 2 minutes max it is transferred to an extension which is setup as a Transaction directory in NeaxMailAD40. Which gives option 1...

I have a BD6808 with Two Vlans 192.168.1.0/24 Named Vlan1 and 192.168.2.0/24 named Vlan2. I also have a DHCP server setup and is connected to a port on the BD and the DHCP server has a static IP of 192.168.1.5. now if i set the other ports to macvlandiscover and enable them that any mac gets...

I have a facility where we will be implementing IP phones at a remote facility. My questions are as follows: what type of compression does the NEC2000 IPS have already if any as well as would the VCT16 compression card, recommended by a vendor, be required when we will be using a 2mb fiber link...

I have a station that is going to a busy signal instead of going to voice mail box...any suggestions...

I have an NEAX AD-40 Voice Mail system and I am looking for any type of system/user manual for it. I am new to this system and there is nothing to assist me with administration of the system. Any help from anyone would be awesome. Thanks Dan

Okay I have a NEAX 2000 IPS system with CallCenterWorx MAT and MIS. My question is I want to create a new Pilot number for a new Call Control Vector that was created. However, when the pilot number was created in the ACD system as well as on the PBX (MATWorx) it is not working. Is there a step I...

I have a station that when dialed goes directly into Voice Mail. It is almost as if they have send all calls set on the phone. I am new on this type of PBX and any help to remove this feature on the extension would be great.

Is there a way to run a config all of what is in each cabinet of the NEAX2000 IPS system? You know to get a list of cards/boards in each cabinet without having to open each up and look at them.

Have a NEAX 2000 IPS system with an external CD/DVD changer attached and using it for Music on hold. However; the music on hold is too loud any ideas on how to adjust the volume? CD/DVD changer does not have a volume control on it.