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  1. dtanase2000

    MICC 9.2.1 agent appear logged in from midnight until for the first call

    Hi all, I have a strange reporting on MiCC Agent Event by Period. The agent is starting the job and log in in the morning at 07:05 AM until 01:34:54 PM ,but also appear logged in from 12:00AM - 7:05AM. The report that I am running is "Agent Event by Period (hh:mm:ss)" I am confused...

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