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We have a SCN setup and working interoffice dialing. The setup is as follows: Site A: 406V2 Software 3.1.65 Extensions in the 100 range and the Hunt and Paging Groups are in the 200 range. Paging in particular is on 201. Site B: IP Office SOE Extensions are in the 300 range and the Hunt and...

I have a G150 in California and an 8300 in Virginia. I have the G150 subtending properly? On my 46xx IP Phones in teh California office, will they log in the call server (8300) or will they log into the G150? They work fine if I send them to the 8300. Avaya (Tier hopeless) had me set the G150 up...

Has anyone experienced the 46XX phones getting ack errors when booting up? We have a client with a 2k3 dhcp server and 2 vlans. Vlan1 for data. The phones boot fine into this scope and pull option 176. The 176 option sends the phone to vlan20. When the phones try to boot into vlan20 and pull...

8300 with a G350. Analog lines ona MM711. It seems that the lines are not disconnecting. The line seems to stay active for quiet a while like the switch doesn't realize that the line is disconnected. Has anyone seen this or can you help point me in the right direction? Thanks

OK, I have an 8300 with a G350. We have one data scope(vlan1) for all the PCs(10.0.14.xxx) and one scope for voice(vlan2 10.1.14.xxx) My 46xx series phones work fine running in vlan2 as tagged phones. Now, when my customer set up a softphone, on the LAN in vlan1, he could log into the softphone...

As far as I can tell, I have followed the directions... I have built a user "remote" with remote permissions. I built a dial up connection and checked the terminal box and unchecked use default gateway. I get the terminal window and put in my user name and password and then hit enter at the...

We have a customer with a 406V2 with 3.1.56. His 5610/4610 series phones are in a resturaunt that can be pretty loud. Has anyone used any type of amplified handsets with an IP Phone. The are complaining about low volume. I have checked the phones and they have normal volume levels but the place...

Can someone tell me what steps need to be taken to get remote access working on a 8300/G350? The system dials out fine and contacts our office when the alarms trigger, but we need to be able to manage the system remotely. I know there is something about setting up a RAS connection and then I...

OK, I am new to the IA770. We have an 8300/G350 and IA770 Software based VM. When my operator hits night service, we want the curtomers to go to auto attd with a couple of choices for dial by name and general mailbox, etc.. Can someone point me in the right direction to get this accomplished...

GOAL...To route all incoming calls (Not DID #s) to a 4621 with a EU24 from my analog and my PRI lines. All callers with a DID number matching their extension should have their calls going straight to their extension. What is the easiest way to set this up since the customer will not have a...

Doesanyone have any guides for the software version of the IA770? All the docs on the Avaya site I could locate are for the hardware card version. Thanks

New to Sonic Walls. Have an Avaya system and need two subnets for my Data and IP Phones. Has anyone set up a Sonic Wall to handle both IP Subnets and dish out the old infamous option 176 for the phones? Thanks

OK, I am pretty well familiar with VLANs and the routing principle of the routing between. I am not real familiar with the HP5308 switches. I have a new customer that has 0 knowledge of VLAN and he has these switches. Can anyone help me with a quick cheatsheet to set up a couple of VLANs for his...

We have a customer that has a BUNCH of Polycom 501 IP Phones. He wants to know if the IP Office will run these phones. After looking at the datasheet with Polycom, the phones have to run off of SIP of MGCP. I know that SIP is out of the question, but can someone tell me if they know if the IPO...

Has anyone actually used a dual conenct type solution for remote workers? ie... softphone via dialup type connection? Thanks

Ok, I have a customer with the following setup: Site A: IPO 406V2 3.1.56, Digital Sets, VCM 4, DSL with Kentrox Q Series router. Site B: NO IPO, VPN to Site A via Kentrox router with QoS enabled. 4-5602 (V1.8) IP Phones and 1-5610(V2.3) IP Phone. Problem... About every two hours the 5602...

Ok.. Age old question probably... I have an outdated 2003 Server that I need to migrate the files off of and onto a new server. For odd reasons such a available storage space, etc.. to a DC running 2003 Server Standard. What would be the most feasible way to rip the files and permissions across...

We have a customer that follow me to set on a phone that rings a cell phone. Is it possible to make the caller id show up on the cell phone from the caller instead of the company caller id?

Besides basic ping, etc... Is anyone doing Network Assessments and if so what software are you using for this. I have several in mind and just trying to get the general census here.

I set up a new IP office yesterday. I changed the PRI trunks and rebooted. After the reboot I am unable to make any changes and save them. When I click on the save button, I receive an invalid configuration error. It says something along the lines of "the configuration is invalid for the system...