Search results for query: *

Just an observation, we have seen 3 IP500 V1's not power up after either power failure or shutdown to move them. Is this a pattern for anyone else?

We have our main listed number directed to a vector that accomplishes the functionality of an auto-attendant, however, when a caller chooses to dial-by-name, the caller id is not passed to the called party. The vms tags voicemails with caller id, but not after they dial by name. Please help?

Avaya IP sets reboot all at once, been round and round with AdTran and they blame it on ESD (Electro-Static-Discharge), they sent me a "fixed" unit, same problems but only a few sets drop. Avaya says that Adtran needs to go in and hardcode the ports to supply power, but Adtran has no clue what...

I have a IPO 3.1.56 VMP-3.1.16, sends an email for the first message, but never again until service is stopped and restarted. This was a self-support customer adding the service and I havn't seen it, just woundering if anyone has seen it yet. Works fine at home.

Has anyone set up SCN with Centralized VMPro - Is there any way to get timestamp to depict the local time? Messages left for a user in a different timezone stamps the time as if it was left at the Main site. Customer doesn't like it.

Has anyone played with a group where the needs are? Call to group - Queue for agent 1 for 90 secs - queue for agents 1 and 2 for an additional 90 secs - que for agents 1,2,and 3 for 90 seconds - group ring all with cw for some time - cover to voicemail...?

I have experienced several occasions of the link between 2 IPOs dropping and call to IPO 2 call covering to Centralized VMP and VMP not being available. No Big Deal, but after the link is back up, the IPO 2 dosen't know that IPO 1 exists. It acts like once the link is down and it cant see the...

I have a customer that wants to direct callers to a prompt that allows callers to enter a callback number (DTMF style), then pages a person and spits out this callback number into a pager. Removing the calling in to retreive a voicemail step from the equasion. Any ideas?

I just read in a tech bullitin that SOHO is adding a *9000 SC to turn the relay on for "MAINTENANCE" and this first POT port on an ATM4 can also be used for RAS. I just cant quite put all the steps together to make the POT 1 port on either of these boxes functional. This would be helpful with...

I experienced a problem with a 412 on 2.1 (Special Build to counter the VCM channels not releasing), PRI going into "Line Loopback Active". Happened twice durring a six month period, fixed it by manually putting the line into Loopback and then Loopback Off, trunks came right back up both times...

Anyone utilized a managed VPN from an MPLS provider to network IPOs. We have deployed several SCNs via IPSEC VPN and experience some call quality issues. We are toying with the idea of Managed VPN service from an MPLS provider, but don't know much about it due to the fact that we have always...

Anyone ever had problems returning missed internal calls and the 4620 inserting a 9 before the extension number. Tried a short code to delete the 9 when only 5 digits are dialed, No Joy. 4-digit dial-plan. I do not want to delete all the 9s because they won't return outside calls. They are...

I am working with a MAGIX R1.5 V6.0 with Messaging 2.0. Trying to use outcalling to an internal paging system (Like the ones at restaurants, but with text pagers and canned messages). The paging extn is 7131 and works successfully when dialed manually. Outcalling??? huh! it's dialing the extn...