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Hi there, We just started using a Shoretel system. We are interested in using Mobile Call Manager. However, we do not have Exchange Server and no BES. Is it possible to use Mobile Call Manager without Blackberry Enterprise Server? I notice the docs indicate using a reverse proxy server -...

Hi all, I'm in a new job at a new business and I have discovered we need to radically improve our backup methods. I'm looking at getting an LTO4 Ultrium drive - 800GB/1.6TB compressed. I alread have approval to upgrade but thre may be an issue with our backup software. We currently have...

Hey all, Is there any way to save the config file for a Watchguard Edge X20 firewall? I've used Watchguard products in the past but never an Edge. I can't seem to figure it out. Thanks,

Hey all, Well, I've done it - I lost the source code to a Delphi program I was working on - I have all the EXEs but I had two hard drive crashes in close succession and everything else was backed up except for the source to this program. [I kind of can't believe this as I've got copies of...

Hi all, Is there any way to remove the Find Target button in the properties box of a shortcut? My concern is for a shortcut which points to the server. If a user clicks Find Target, it's possible for them to end up browsing the network, even though their desktop is locked down and they cannot...

Hi there, We have an app created in Excel. The people who created it are no longer here. It ran fine until recently - some users get a Runtime Error 9 when they try to use it. Some users work fine without problems. They are all under mandatory profiles and use the same profile. Any ideas...

Hi guys, I'm a tech at a local site. We have a new Dell PV-122T 12 slot LTO tape library. We were previously using a single DLT drive which died.(we really don't need a tape library but this is what we were sent by the backup department). We are using BrightStor Arcserv 11. Our backup...

Hi there, I have an Aastra 480i CT with cordless handset - I can receive calls but it will not dial out. My dial plan on the phone is as follows: X+^ am I doing something wrong here? It did work before but the phone lost all it's settings and I can't remember(and didn't print off - my bad)...

Hi there, I have an Aastra 480i CT with cordless handset - I can receive calls but it will not dial out. My dial plan on the phone is as follows: X+^ am I doing something wrong here? It did work before but the phone lost all it's settings and I can't remember(and didn't print off - my bad)...

Hi all, Is there any way to customize a desktop to the point that the admin can move icons around to parts of the screen where they want them and then have everyone load that desktop with Group Policy? I have been able to have all the icons I want, but every time a user logs in the icons are...

Hi all, I'm sure I have seen an answer to this somewhere but it eludes me. I am setting up an IPO Small Office unit and when I dial out using 9, the first time I try to dial the call drops immediately and does not go through. The second time works fine. I have made sure that trunks that are...

Hi all, Is there any kind of workaround for Exchange 5.5 and Daylight Savings Time 2007 that is going to come along in the near future? I know there is a hotfix available for people with extended support, but what if you don't have this? Can you pay a one time fee to Microsoft for the hotfix...

Is there a wireless phone available from Avaya that works with IP Office? As the IT guy it would be handy to be able to move around the building with my phone without having to forward to my cell. The guys who installed our system says there isn't one available but I'm sure I read about one at...

Hi there, Am I crazy, or should incoming calls appear on call attendance buttons that are not in use? We have a branch office - they have a hunt group made up of one extension(the receptionist). If she is using the phone, a second incoming call will not appear in Softconsole, and it will not...

Here's a weird one: I have one user who has a recurring issue with her voicemail. If an outside caller calls in, her greeting loops - it's partially heard, then repeats from the beginning, without allowing the caller to leave a message. If it is an internal call from another extension, it...

I have a client who is running on something called an IPEYA VOIP system. It uses Polycom 501 IP phones. These guys are having lots of problems, and I have been looking the system over but it seems to be very basic(at least compared to an IP Office system which I am more familiar with). I...

Maybe this is a silly question but... How do I make a Delphi program appear at the top, in front of other windows, at a specified point in the code? I don't want it to always be on top; I just want it to pop to the top so that the user can see a message when other functions are finished. I...

Hey there, I have a weird issue. I am writing a program that waits until a file exists in a folder before opening it in another external program. This part works fine - it will check for FileExists and waits until the file is there. However, the file is transferred to that folder via FTP...

On many websites, when I try to click on a link to download, instead of seeing the download window I see a new http page of gibberish(I'm guessing it's actually showing the encoded download file itself). This only started happening when I reinstalled ISA server 2004(I had to switch it to a new...

I have recently installed ISA Server 2004 on a Windows 2000 Server. As far as I know, everything is setup correctly - internet and email work fine when it is working. The problem is that 5 to 10 minutes after the ISA Server boots, it slows right down and wspsrv.exe shows as having 99% cpu...