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  • Users: glockej
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  1. glockej

    Calls into PBX from EC500 cell disconnect after one ring

    We have recently changed our local carrier PRI's which has created a couple of problems with our XMobile stations and EC500 functionality. Before the change we were able to have the Mapping Mode on the second XMobile station for each user set to "both" so when a user called an extension on our...
  2. glockej

    Message light keeps coming on.

    I have an extension where the MWL comes on every day at the same time but there's no message in the voice mail box. I can use the cover message retrival option to see when the message is coming in and delete it but it comes back at 2:03am every morning. Avaya Definity G3r CM1.3 Octel 350...
  3. glockej

    How do I get ANI on my cell phone using EC500

    We have just recently done an upgrade to our Definity to CM 1.3 which includes EC500 (extension to cell phone). I have my extension setup to use this option and was wondering if there is a way to see the ANI on my cell phone for incoming calls to my extension. Any help would be appreciated, Jeff

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