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We have one workstation in our company that is having a problem with DHCP each time it reboots. The error is: Source: DHCP Event ID: 1003 Description: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with the network address...

We backup several databases each night and restore them each night to a test server. Around once a month, one of the backups will fail with the following error: Event ID: 17055 Source: MSSQLSERVER Event Type: Error Log Type: Application Category:2 Description: 18204 ...

I would like to give a few users the ability to only be able to reset an account if it becomes locked out. I know how to create a taskpad, but the option to reset a locked account is not one of the items to pick. Does anyone have any advise how I can only give this feature through a taskpad or...

We just started receiving the error: "Fileopen initialization failure(1): You will not be able to open protected files" when ever we open any pdf file. It only happens when logged on as a "user". It does not happen when logged on as "administrator". What can we do to remove this error? I...

When printing out a sent message from Outlook XP, the BCC Field will not appear in the print. It is viewable on the screen and other header information prints. I found a Microsoft article stating that this is designed this way for security purposes - Article 186690. Does anyone know a way...

We recently installed a spam filter and needed to change our config to have smtp sent to the spam filter instead of exchange. Original config: Conduit permit tcp host 208.50.xx.xxx eq pop3 any Conduit permit tcp host 208.50.xx.xxx eq smtp any Conduit permit tcp host 208.50.xx.xxx eq www any...

We recently installed a spam filter and put new commands in our firewall to route all smtp traffic to the spam filter. www and pop3 route to the exchange server. All inbound mail goes through the spam filter, but not outgoing mail. We have a couple of users who have Delivery Options set on...

We are installing a spam filter and want to redirect our email to a new internal address xxx.xxx.0.31. But we want to continue to have Outlook Web Access go to our internal exchange address xxx.xxx.0.9. Right now all email and owa go to the exchange internal address and is working fine. Good...

I installed SUS to apply windows updates automatically to computers in our domain. The instructions to deploy this are to go into a gpo you want to roll this out to, under Computer Configuration, Administrative Templates, Windows Components, Windows Updates, Configure Automatic Updates. My...

We have Sql Server 2000 and some days performing a query is very slow (takes 15-20 seconds to pull up). It maxes the server processor when running. We turn on profiler and see that it takes 700,000 reads to get the data. It is typically slow all day Monday and Tuesday morning. Then Tuesday...

I am using Group Policy to assign mapped drives to users with a logon script. I use batch files with the net use command. I know these logon scripts are working because if I add a mapped drive that will work successfully. However, if I need to change the location of a certain drive, it will...

Is there a way to determine when you read a message in your own mailbox in Outlook XP? We have a user who claims he deliberately did not read a message but the next morning it showed that his messages were read. Is there a timestamp somewhere that we can determine the exact time that someone...

We have installed Access 97 and Access XP on users Windows 2000 Professional PCs. Users are locked down on their workstations and only given rights to what is needed. Occasionally users receive the following error when trying to open an Access 97 database: Microsoft Access can't be started...

We are Windows 2000 AD Native mode. All PCs are Windows 2000 Pro. Users connect to network with roaming profiles and have redirected folders - desktop and programs to a network drive. The problem is that if we ever have any network problem, even if a quick loss of connectivity - like a cable...

We have Access XP and Access 97 running on Windows 2000 Professional PCs. After installing Access XP, we renamed hatten.ttf to hatten.xxx before installing Access97. Users have been running Access97 fine for quite a while. We now are introducing Access XP as we try to convert some of the...

We have 2 Citrix Servers - both XPa FR3 running on Windows 2000 Server SP3. All of our users are Power Users on each server. Users on one server only see their own printers and when they connect to the other server, they see everyone's printer. By default, power users see all users printers...

We have a T1 connection to the internet. We have remote users connected in from the outside, we are able to ping remote site routers, but we are not able to access any web sites. We have 2 internal DNS servers. If I try an external DNS address, I can get to the internet, but not using the...

We have a dual processor citrix server with approx 15 active users and each user typically opens 5 of 12 applications that they switch between all day. We have been monitoring the percent of total processor with Performance Monitor. We will occasionally hit 100% for a few seconds comprised of...

We have sporadic slowness on our Citrix server. We have 3 remote offices and 1 office complains of slowness most. All have Full dedicated T1s to the internet with not more than 6 users. I ran Performance Monitor with ICA Session - Latency Session Average. I ran other counters also, but one I...

We have a Dell Optiplex GX260 with 512mb of memory running dual monitors with a dvi connection. It has a Radeon VE adapter. Every afternoon both of the monitors will turn gray and if you click around on the screen you can see pieces of the applications running. Rebooting the PC solves the...