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Can someone point me to a list of all prefixes by area code? I need 309 and 563 in particular. Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

I currently have MAT installed on a W98 PC. Want to upgrade to XP SP2 Will it run ok under XP SP2? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

Is there any way to forward a MerMail message to an external number? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

I tried using the V200 terminal from MAT to get into Mermail and it hung on me. Now when I got to my local console and try to get into Mermail I get a OVL406 because it thinks the MAT terminal is still on. How can I kill the MAT session from the local console. I tried connecting back from MAT...

Is there a way I can disable revert in someones mermail box? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

Have an 11C with Mermail when I try and dial by name a user with the last name of Brandel I get a user with the last name of Croxton instead. Boxes are coreect in mermail Any ideas what might be causing this? Thanks Bill <<<<< Hi I'm a telephone technician running a test on your...

I need to forward the line on key 0 directly to an outside number immediately not after 4 rings. Can someone give me the settings I need to do this please. Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9)...

I believe I need MARP on key 00. Calls do not roll correctly. TN 018 0 00 00 TYPE 2008 CDEN 8D CUST 0 FDN 8289 TGAR 1 LDN NO NCOS 3 SGRP 0 RNPG 0 SCI 0 SSU 0000 LNRS 16 XLST CLS UNR FBA WTA LPR MTD FNA HTA ADD HFA MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1...

I need to print a list of all ACD's I mostly just need a list of the ACD DN's How can I do this? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

I was wondering if anyone had or knew of a program or something that would work with ACD reports 1 2 & 4 to put them into a more readable format I can furnish to the powers that be here Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the...

My docs refer to it being the number of ringing cycles. So ringing cycles are just the number of times it rings or a time interval? Also I do not see RTQO in my printout, I assume I have to enable RTQT first (it is set to 0 now) correct? Bill <<<<< Hi I'm a telephone technician running a...

Is there a way to print out the revert DN and/or mermail settings for every phone in my company? Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

I have 10 people in an ACD call group and if someone leaves thier desk and does not log out and the next call comes to them it will ring until the end of time. I have been told there is a way to set it so if it is not answered by so many rings it goes back in que and logs the absent agent out...

I have an ACD Call Groupo 8555 How can I print out a list of all the members of this group and it's configuration. Any help would be appreciated. Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign...

I have come across 2 M7310 phones that seem to have the same extension. Can someone advise how I can change on to a different extension? Thx Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#)...

Severl of the phones at our facility have a Forward Button that they would like changed to be a Park Button. Can someone tell me how to do this please? Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero...

Doing a routin clean on a users PC today I managed to kill Navisearch, and Bulseye Network and several others. There is one that seems to be eluding me though. The file is iissys.exe and is in the Windows INF folder. There are 2 entries in regedit referencing this and *iissys.exe I have cleaned...

I have one phone that has 2 intercom buttons and no Park. How do I change one of them to park? All the other phones only have one intercom button. Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0)...

Is there a way to transfer a caller to someone elses voicemail box? Thanx Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>

Thanks Bill <<<<< Hi I'm a telephone technician running a test on your telephone lines. To complete the test please dial nine (9), zero (0), pound sign (#) and hang up. >>>>>