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Hi, I have some config on our system which relates to a circuit we used to have installed. The cable was removed from the PRI card a few years ago and I now have a need to re-install it. The issue is I don't know which card the config is associated with!! We have 10+ Dual PRI cards installed...

Hi, I'm about to install a new PRI card in mt Option 81, can anyone tell me what loop I can use from teh printout of teh CEQU below? Many thanks. CEQU MPED 8D TERM REMO TERD REMD TERQ REMQ SUPL 004 020 036 052 056 068 084 V096 V100 V104 V148 N152...

I hope someone can help with a problem I have with a site in Madrid. They have a CS1000S running release 5, One sig server etc.... There's a PRI connection (QSIG) to an E1 connection on a Cisco router which provides on-net VoIP to the rest of our company globally. The voice works fine but when...

Here's an odd one! We've been able to remote call forward a phone on another site (site B) via DISA in the past but it seems to have stopped working? We CAN remote call forward phones on our own site (site A) via DISA but just not the other site connected via a virtual trunk. The funny thing is...

Hi all, We need to move our consoles on site to a different building due to demolition. The issue we have is that the new home for the switchboard is 500m+ away from the PABX and we've tested a 2250 using existing cabling via an IDF and it fails. It works at the halfway stage (at the IDF) but...

Hi all, We had a recent power problem which caused our CS1000S to reboot. Once it all returned we found we'd lost a few days worth of changes. The system rebooted on a Wednesday and all changes since the Monday night had been lost? It sounds to me like there some kind of automatic EDD happening...

I have a problem whereby callers get disconnected whilst trying to dial external numbers if they take too long to physically dial the number on the telephone? If you know the number of hand and input it quick enough then the call completes no problem. However, if you take to long or pause during...

We have a number of remote sites (BCM\SRG) connected to our main site via IP Virtual Trunks. Calls route fine and the internal calling line ID is correct (ie. Internal Name and ext. number appears fine). However, when an external caller dials the DID number of a person at a remote site, all they...

Hi, We have a problem whereby we're unable to connect to our PABXs (various types Opt 11, Opt81 CS100S) using OTM. The problem can be rectified by doing an Initialisation on any of the switches, however, the problem returns a few days later. Our vendor has tried many patches without success so...

I have 2 x Access channels that are showing up as Remote Off Duty in Channel Monitor. The TNs on the switch are exactly the same, except for the ACQ AS: value?? The working TN\Channel shows ACQ AS: TN,AST-DN,AST-POSID whereas the failed TN shows ACQ AS: TN All Voiceports are aquired within...

We can't seem to get the i2050 softphones working on the site with a CS1000s? A softphone registered to our main site running cs1000m is fine but is unable to make calls to the site with the cs1000s. A softphone registered on the site with the cs1000s can be configured but fails to make any...

We have a new office running a CS1000S connected to our main site via an IP virtual trunk. We can camp one (use ring again)to busy phones at the new office from any of the standard phones on any site, be that IP or TDM. The problem is that our operators, using 2250 consoles, are unable to do so...

We have recently installed an IP Line 3.1 ITG card and have IP phone running ok. We've also installed Softphones on a number of PCs, which also seem to work ok in teh office, the problem arises for home users via broadband. Once connected to the corporate network (via a VPN) the softphone will...