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  1. JasonLandretti

    Is Cognos better than Crystal Enterprise?

    I haven't had much if any experience with Cognos and was wondering if anyone on the board has experience with both. I'm currently running Crystal Enterprise 9. The availability and reliability of the system is not what I would expect, and the customer support is poor. What is the cost for an...
  2. JasonLandretti

    Jobserverchild processes continue to run when job is deleted

    I just finally got an answer from Crystal tech support on an issue we have been having intermittently with CE9. I will see more jobserverchild processes running on the server than reports running through the instance manager or CMC settings section. It turns out that when any user, including the...
  3. JasonLandretti

    Inactive Jobserverchild processes using CPU

    We are running into a situation on our CE9 system where we have Jobserverchild.exe processes that are using large amounts of CPU (Up to a Gig) and there are no reports in the "running" status on the jobserver. These appear to run until the server reboots nightly. Has anyone run into this? To...
  4. JasonLandretti

    CE 9 instances run simultaneously return wrong data

    We have a large number of users that run the same report that only takes a few seconds throughout the day. If the report is run at the same exact time there is sometimes data mixed between the two reports. This report has several subreports. I've even been able to reproduce the erroneous results...

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