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Outgoing external calls we do not hear the other end ringing - dial 9, the number and then get silence until they pick up or goes to voicemail. MICS 7.0 with PRI TIA

Have had a 0 x 32 get fried twice in 19 months - figured it was a bad ground in the electrical wiring in that room but that was not the case. Possible that the 25 pair cables going to the other building could have been the avenue to power surge(?) - I haven't worked on grounding and bonding...

Thanks in advance for any help 0x32 MICS R7 w PRI - reprogramming from scratch - apparently I am too rusty to figure out how to get dial 9 and outside calls working. Everything (incoming main numbers and DIDs) works fine - everything other than calling out - can not call any number out. Can...

0x32 R7 can call any number (LD/800's) but can not call any local area code number - we have 10 digit dial for all calls here. get first 7 digits dialed and then fast busy. I was thinking it was the PRI provider local routes were not programmed correctly but Windstream insists it is our issue...

not sure if PRI programming was lost or wtf happened but had a power surge last week that fried an 0x16 module and ports 101-108 on KSU. so today the plan was to replace the 0x32 cab - we did so but realized the programming did not xfer to replacement unit and decided to go with original unit...

This one has me stumped. Let me know if you have seen this and/or have any suggestions. MICS 8x32 plus 0x12 (fiber)- 5 phone lines and using 30 M7310 handsets. Approx 6 handsets hear an intermittent buzz on internal (intercom) as well as outside line calls. There are 2 of these 6 extensions...

Had an Avaya ACS R3.0 powered off for 3 days - power outage while closed. Did need to reset day/time. Power back up and paging is dead. The amp also has an FM tuner and it plays over the speakers so it should be fine. PagePal interface has a steady green light blinking so it supposedly is...

So I have not used the "soundstation 2 nortel direct connect" polycom's before. according to the ad online it eliminates the need for an ATA. Well, I hooked mine up and it does not provide dial tone...7208 works fine at that extension so it is a good DN/wiring. It is on a MICS 0x32 - I am...

Monday morning and my brain is stuck. have a MICS 0x32 and StarTalk Flash; AA is set to answer all lines after 4 rings. All 8 phone lines appear and ring on 6 phones here; if any of them are on the phone then incoming calls are answered immediately to that person's voicemail instead of ringing...

4 port Startalk Flash - AA set to answer on 2 rings - It occasionally plays a message that is not the recorded AA greeting. It says "The person you are calling is not available, using the dialpad enter the number of the person you are trying to reach" I believe that the problem might have to do...

We have a Partner with a PVM (large) R3 that's 4 years old. Every week or so 2 of our 8 voicemail users get "login incorrect" when using known good password to try to log in to voicemailbox. This has gone on for months. No rhyme or reason to it. One of them happens every 3 weeks or so, the...

Thanks in advance for any help. Nortel 0x32 with Startalk 4 port, 5 incoming lines, 20 extensions. set up and has always worked where the receptionist has 4 rings to answer the call and if it is not answered in time AA takes the call. I replaced the 0x16 station module within the last month...

It has been forever since I have done anything with these so I hope someone can give me a quick answer, thanks in advance. Nortel MICS with StarTalk Flash. 3 incoming lines, first two ring an extension 3x then go to AA, 3rd goes straight to AA. All lines appear on all 10 phones, ring/appear on...

It has been forever since I have done anything with these so I hope someone can give me a quick answer, thanks in advance. Nortel MICS with StarTalk Flash. 3 incoming lines, first two ring an extension 3x then go to AA, 3rd goes straight to AA. All lines appear on all 10 phones, ring/appear on...

MICS xl 1.0 w/ Startalk Flash. I have 2 lines that are set to go to AA, answer on 0 rings. These 2 lines do appear on the 2 phones that ring once, sometimes only half a ring when a call comes in. The calls do go to the AA as they should but the 1 ring is making people nuts. Ideas? Thanks!

Is there a "back-out" or transfer option once you are in a Startalk Flash voicemail box? (For example * 8 on Avaya) So callers could transfer to the other person instead of zero'ing to the operator. We upgraded our Startalk from 2 to 4 ports, is there an easier way to figure out if all 4 ports...

We have a new 2 person "company" moving into our office. We have a MICS XL 1.0 (Rel 1) and an older Startalk Flash 4 port VM. We use the AA for our 8 incoming lines, which plays a greeting and prompts the caller to enter the extension etc... We need the 2 new lines independant of our...

0x32 system with StarTalk VM: We have the operator calls going to x103 right now. We would like the person at x104 to get rollover operator calls or to be able to take calls when x103 is out. we would probably prefer to have voicemails go to x103 but not essential. What is my best solution? 1)...

I have 2 people using 4 phones using a Norstar CICS 2.0 with M7208's. Need to add a voicemail, $300-$800 range. I am looking for a recommendation. Refurb is fine, 2-4 VM boxes is enough. I am familiar with Startalk but wasnt sure if there was a better/cheaper way to go. Would prefer a VM that...

We are going to change our T-1/LD provider, I am wondering will I be able to keep all our 800 numbers when we change over... Thanks much.