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There is a problem calling just one outgoing number. I can call it from my cell but when I call through the PBX it rings a few times and has a phone company message that "the number is no longer in service". I checked DNT1 and DNT2 and I don't see anything that would cause the issue. Any ideas?

We are looking at switching telecom providers. The new provider is asking questions about how the switch handles the connection. We currently have a T1 super trunk connected to a TLU77 and we are running BC8. Here is what they are asking: "The things we are looking for revolve around how the...

We currently have a T1 super trunk connected to a TLU77 card. We are wanting to change over to a PRI line. Do we need to change the line card or do any programing? We are running BC8.

I am trying to program a Plain Old Telephone Set. It is just a regular wall phone with a mechanical ringer. I tried EXTEI:DIR=448,EQU=1-0-32-09,TYPE=EL6,CAT=2; I got a dial tone fine but the ringer would only click very softly. Then I tried EXTEI:DIR=448,EQU=1-1-60-11,TYPE=EL8,CAT=2; because I...

How often should the battery in the PWM be replaced? Is there a way to test it?

Hi All, Every few months I get an alarm that says: 114 DEVICE BOARD HAS BEEN ACTIVATED DATE TIME ALP NOIF EQU BRDID 20DEC04 03:01:12 3 2 001-0-60-00 69 Does this mean the board is going bad? It is an IPU board.

Is it posible to transfer a call strait to voicemail? If a supervisor is on the phone and the receptionist wants to transfer the call into voicemail without the phone ringing. We have BC8 and Repartee VM. Is it posible?

I have a user that gets a lot of phone traffic. Sometimes she will have one call on hold and then be takeing another call when someone important calls and goes stright to VM since line 1 and 2 are in use. Is it posible to add a line 3? Or is there some other way around this? Running BC8.

A friend that I have been helping curently has a Partner ACS. He anticipates growing out of that system in about 4 months. What are the recomendations for a more expandeble system that would posably be able to use the same phones. I was thinking about maybe a Merlin Magix system. Thanks, Don

Im adding a 308EC to a 5 slot ACS system (3.0). Since the instructions state that the 308 has to be in the far left slot I will be moving the existing 400EC and 200EC over. Do the lines and extentions start counting on the processer and then continue counting at the left slot? To keep the lines...

I have a single LIM three high PWM, PSM, IFM. I ordered another IFM to go on top. I have it all bolted on. The new mag has a TMU in slot 10, a DSU in slot 163 and a RG5DC in the far right slot. What are the basic steps to get this new IFM connected and ready to put TLU28s in? It is running BC8...

I changed Ext. 10 from an 18D to a 34D and now the message light stays on all the time. Partner ACS 3.1 Partner Mail 3.0 Thanks in advance for any ideas.

In a 5 slot ACS system I have, starting at the left, 400EC, Partner Mail, ACS R.3. To add another 400EC do I need to move the partner mail to the 4th slot and put the new 400EC in slot 2? Do I need to do anything to the voice mail before I power the system down to prevent information loss...

Is is possible to have the phones ringing to the receptionist during the day and then press a button and have the calls divert to the auto attendent at night?

Is any one useing MD110 BC8 with a Repartee? We can't get the Local Connect feature to work, the voice mail system just hangs up when you try to connect. The vendor has been stringing us along for three years and I started bugging them agian. The simply said that feature isn't compatable with...

When I am useing WinFIOL garbage caracters apear on the screen and mess up the comands. Any solutions? Is this a configuration problem?