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Hi, Has anyone ever had an issue with "double talking"? For example, if you call an automated message and try to speak during it, it mutes the automated message until you stop talking. I have disabled vad and also tried disabling echo cancellation. Any suggestions?

Hi, I am looking to replace the caller id name sent from the pstn based on the DNIS. Is this possible and can anyone point me in the right direction? Thanks!

I performed a factory reset on a 7941 and now it is in a loop from the main screen then to a screen that says it is uploading term41.default and shows the ip address. The term41.default is on the TFTP server. The TFTP is in the DHCP as stated on Cisco. Ethereal traces show it going to random IP...

Hi, when creating a fax tie-trunk, should I configure the DS1 Board with CAS or ISDN-PRI? I will be using e&m in the mode for the tie-trunk. Thanks

I have faxes going through my Definity to a tie-trunk and connected to a fax server. I am receiving faxes that are a cut off, but the transmission from the sender says successful. I have tried changing many settings on the fax server with no luck. The problem is that it is random. I do see the...

Hi, I normally don't manage servers and I would like to create a batch file to stop and start two services. Do I just create the file... netstop "service name" netstop "service name" netstart "service name" netstart "service name" Where and how do I make it happen? Thanks

Hi, I am trying to force an ATA to be in VLAN10. I read through the instructions about changing the opflags and the VLANSetting. When I changed it in the web interface, I lost connection and am not able to get an IP address. (Most likely because I entered the wrong values. Does anybody know...

Hi, I have been going back and forth with a vendor about caller id. They claim that I am not sending, however, I see clearly in my Q931 that it is being sent. I have other PRI's that are configured the exact same as this one. This is what their equipent shows. CDN_Digits : 8479548464...

I lost my password for my ASA for Intuity and Definity. If I am logged in at the console stations, how do I change the password without having to enter the old password? Thanks

Hello, I have a dedicated LD that I cannot send local calls out. I have made all ars analysis that expect 7 digit to go to one route pattern and send first to the regular PRI. Is there another place that I have to change for 7 digit dialing or local calls? Thanks for your help.

I have two different types of calls coming in and I want to use the same coverage path with x port station. Basically local calls go to x6xxx with cov path 95. Coverage path 95 has four cov answer groups in order. Toll free numbers need to go through the same route, but afterwards be directed...

Hello, Is there a reason one person (that is in same COR as another) would not be able to dial feature access code to get to an abbreviated dial list? The stations also seem to be the same. Could it be the actual phone? Thanks for the help.

I am trying to map a network drive to a server and when I try to login, it gives me the error "you were not connected because a duplicate name exists on the network. Go to System in Control Panel to change the computer name and try again." I am confident that there is no other computer with the...

What is the best way to have an announcement come up after one ring then continue to the ACD hunt group? Vector? Thanks

It may just be Friday, but I have set up several hunt groups and never had a problem. For some reason this one hunt group is ringing busy. It is an ACD. I think I have it set up the same as another one exactly since I have been comparing. Any ideas, what would make it ring busy? Thanks

Over the weekend, the air conditioning in our phone room failed and this morning, no ringing is on incoming calls for the caller side. The called party hears the rings. As well as the following I noticed. MTCE Card: Red on major and minor alarms Processor Card: Red on major and minor alarms...

When calling a phone, the caller does not hear the ring tone, however, the called party does. This is for incoming calls and internal calls. Basically, when calling, you hear dead air... Any suggestions. This is for all phones. Thanks for your help.

Hello, In my route patterns, I have set up trunk group orders... I think it is done incorrectly however, because I am seeing group overflow and %block in the first trunk group when I have plenty availability in the second trunk, hence it is not rolling over if all busy. GRP NO FRL NPA PFX...

Hunt group is set to randomly ring phones specified. I am seeing an issue. example: it rang once at one person's desk, but when they picked it up, they got a dial tone. Then they noticed that their second line had a call on hold, so they picked it up and it was the 800# call, but it had...

Hi, I have set up a hunt group with a coverage path to go to secretary if not answered. I want to be able to roll over to a different auto attendant on certain hours. I already use Time of Day for other auto-attendants, but am not sure how to integrate into the hunt group. Thanks