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  • Users: msunjai
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  1. msunjai

    ElKA ELKD not working for PRI route

    Hi, Here is one very unusual problem I came accross long back, which I believe you might have also faced. So looking for some work around from you chaps. I'm having Op61c with Rls25.40. We have several analog(XCOT)and digital(PRI)trunks. user want to lock his extension (analog/digital) using...
  2. msunjai

    Not able to add user in Meridian Mail

    Hi, I'm using Meridian Mail (Rls 13.12) 24 ports and 48 hrs capacity connected to our M1 Op 81c system Rls. 25.30. I'm facing a problem adding new user. After entring all the details(Name/Revert DN etc.), when I try to save the user I get the promt " SYSTEM ERROR OCCURED, USER NOT ADDED...
  3. msunjai

    What do u mean by VDN, Vector, Hunt, Split, Skill, etc

    Hi All, I'm new to Definity world. Pls help me to understand the terms VDN, Vector, Hunt, Split, Skill, extension group and so w.r.t. Avaya switch(Si,r,Pro). Is agent login-ID specific to extension or agt can key in to any extn while logging in ?? how the skills are assigned?? to agent login...
  4. msunjai

    Incoming call ringing prob via Meridian mail...

    Hi, We're using M1 Op 11c with Rls.22 and MMail Rls 11. In LD 14 Trunk parameters , ATDN is defined with M-Mail port which is a welcome greeting. Now after greeting if the caller punchs in the desired extn, and there is nobody to answer the call the caller will disconnect the call , but the...
  5. msunjai

    Help required on Aspect and Genesys...

    Hi, I need some technical documents to start with Genesys and Aspect. Do anybody have any docs to share with me like pdf/html or URL links for omline docs one alike longman.ca, which will help me to understand the basic fundamentals and application wise functioning of these two. Thanks a ton...
  6. msunjai

    Meridian Mail

    Hi, We are using M1 Op 11c with Rls.22 and MMail Rls 11. The problem we are facing is when ever calls ring on any extensions after hearing welcome greeting which is played through M-Mail it never disconnects though the caller i.e. originating party have disconnected the call from far end...

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