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We have Cisco Call Manager Business Edition software version 6.1.3.1000-16 the phones are 7965's. Our HELP line is 6600, it has it's own phone 6600, and it is also the 2nd line on 8 phones. when trying to change one phone number of the 8 i dis-associated the help line from the 8 phones in...

they don't want voicemail on 5906 phone, but don't want to miss any calls:) get SCH3034 error when FDN 000 on 5906 set. Thank you. DN 5906 TYPE SL1 TN 008 0 13 14 KEY 00 H MARP DES 705 17 NOV 2011 (2616) TN 004 0 09 00 KEY 01 DES FOOD 17 NOV 2011 (2008)...

We have an Nortel Meridian option 81C and Meridian Mail. We currently use only 2008/2616 models besides of course the M2250 auto attendant. One person requested his phone to see a list/history of incoming calls made to his DN. is that an option for our switch? is that an option for our model...

I work at at hospital. We have a Nortel 81C. Starting moments ago, our non-STAT paging number 61, when dialed, rings at our switchboard/console attendant. This happens from any phone we try. (I made no MAC this week) at I disabled the 61 TN and when i dialed 61 it just rang and rang. In...

was requested to make the in-house consulting physican phone both hunt and forward no answer to our switchboard operator. i was able to get the fdn 0 done. however, i get error sch255 when trying to change the hunt to 0. here is the tn and error. DES 1500 TN 008 0 03 14...

with the help of prior forum support I created Voice Menu definition, where the Actions are CL. We only want to have the it ring at other phones, not necessarily go to voicemail (it should follow that phone setup anyway). In mermail menu, i chose 3,4,6 and created the voice menu DN 4043. Then...

We have overhead paging trunks on our Nortel 81c, which were created by our normal vendor, however he's busy on a huge job and i'm supposed to try this. I don't know how many parts i need to create and in what order? I did try making a RDB in load 16 and it took my RDB but not the ACOD i...

Our M2250 console has a 2 spots to plug in a plug prong for the attendant's Plantronics headset, one on the left and one on the right. when training a new person, they had always just hooked up the extra headset to the right side. now it won't work. ordered a new plug prong and still doesn't...

One of our PRI's is down. It is enabled, but is MBUSY when i stat the trk loop 56. You can see the steps I took from the insert. Usually after the dta023 the dch 1 establishes a connection and that isn't happening. Any help would be appreciated. I can manage the phone side, but the...

All I know is we're using Backup Exec version 9, running incrementals Sat-Thurs and a full on Friday. I go into the media tab, and under media sets on the left I see all monday 1, monday 2,.....tuesday 1, tuesday 2.... listed. can you tell me what the allocated & modification dates mean, (under...

I'd like to know if we have options 145 and 146 on our Nortel Meridian 81C, rel. 25.3. What load do I use to find this information out? Thank you.

We presently run Metaframe XP FR3 on W2K on an eight server farm. What advantage does the current Presenation Server 3 have over we we currently run? The citrix rep we talked with this morning wouldn't give out any details of the new 4 release. My boss wants us to upgrade to the Presentation...

We upgraded from 61C to 81C. When the second line had an incoming call, it used to ring. Now it just beeps once, so if you missed the beep you wouldn't know you had a call. How can I make that second line ring or at the least, keep beeping? Thank you.

Does anyone have the instructions for connecting this announcer to the PBX. We have a Nortel 81C switch.

Our vendor setup our current Miran card and I am trying to add two new announcements. When I record the message and try go assign channel 4 to it, it says "You do not have access to the following channels - 4". Please try again. Where are the security settings? I only have access via the...

Our pharmacist would like a voice menu service built and I've found the information for that online here. However, they'd like an option directed to dial to an outside pager number. Is that possible? If so, what are the key points in making this happen? We have an Option 81C, with a "9" dial...

Is a dot matrix printer the only option available to print from our Nortel Meridian 81C? Our old printer died and would really like to get a laser, is that a possiblity?

Font size in a word document works fine. However, if a name is typed in the envelope portion of word, it does not follow the font size that is selected within the envelope font size settings. User is using Word 2003.

We recently replaced COT's with two voice T-1's (non PRI). Since that time our call accounting system (Veramark) isn't collecting the outgoing phone calls. I found the route and the CDR says NO. How exactly do I go about making the change in the load to say YES by the CDR item? Nortel...

We recently changed over from COT's to two voice T-1's (non-PRI) to our local telco. When we call outbound, it reads "unavailable" to the person picking up. Is there a way we can have our main number show up like it did on the COT's. And I see from reading the forum that PRI is the way to way...