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  1. 4946

    SIP caller's name question

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 130 Users (Yes we run 24x7) 1 IP 1616 No Upgrade in the near future. Good day Everyone, We have been using a SIP trunk for inbound calls now for three or four years. The caller's number from inbound calls is...
  2. 4946

    Any small firewall device suggestions for SIP trunks?

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 130 Users (Yes we run 24x7) 1 IP 1616 No Upgrade in the near future. We would be very appreciative for your suggestions for a small firewall device that could handle the bandwidth for approximately 60 simultaneous...
  3. 4946

    Can't get Secondary Dialtone on one of outdial routes

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 130 Users (Yes we run 24x7) 1 IP 1616 No Upgrade in the near future. We have four possible outbound routes selectable by the user by pressing "6", "7", "8", or "9". When "8" is selected there is no Secondary...
  4. 4946

    E-1 inbound call times out if no ANI delivered

    IPO 500 SW 4.2.20 E-1 Configured for: R2 signalling Four digits of DID Ten Digits of ANI Channels set up for Incoming Any Bearer R2DID MFC Dialing Everything works inbound for domestic calls (local and LD). International inbound calls have no ANI from carrier and time out. The 4 digits of DID...
  5. 4946

    VM Pro doesn't send calls to overflow Group or forwarded user

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 130 Users (Yes we run 24x7) 1 IP 1616 No Upgrade in the near future. The idea is to have a call forwarded to an external number if no user in Group A answers in 3-4 rings. The following call flow works EXCEPT when...
  6. 4946

    Service command failed. Cause(Error code -2)

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 130 Users (Yes we run 24x7) 1 IP 1616 No Upgrade in the near future. When I try to login to Office Manager the login fails with this message: "Service command failed. Cause(Error code -2)" After the third try I get...
  7. 4946

    Quick list of Users and their SIP Names

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 130 Users (Yes we run 24x7) 1 IP 1616 No Upgrade in the near future. Any suggestions on how to get a quick listing of each User and their SIP Name? We have about 130 users and a manual look-up for each will be a...
  8. 4946

    Dual address SIP Trunk

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 1 IP 1616 1. We have a second SIP provider that we have just set up with our IPO 500. They have provided one public IP source address for inbound calls and a different destination IP address for outbound calls. I...
  9. 4946

    IP Conference phone with IPO 500 4.2(14)

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) 60 IP Sets 4610SW/5610SW 1 IP 1616 We need to deploy two IP conference phones on the network. Does the Avaya 1692 IP need anything in addition to what is necessary for the 4610/5610 sets we already use? Anything less expensive that is...
  10. 4946

    E1 R2-CAS Limit of 9 Routing Digits..any workaround??

    IPO 500 V 4.2(20) IPO Manager 6.2(14) Our carrier is trying to configure an IPO-500 to act as a selective SIP gateway and E1 pass-through. Our legacy switch is configured to use the carrier's E1 with R2-CAS signalling. The carrier's E1 connects to the IPO-500 E1 #1, then the desired DID...
  11. 4946

    VM Pro repeat module/recording when * or # is pressed

    IPO 500 V 4.2(14) VM Pro 4.2.24 VM Pro Client 4.3(30) I have a simple nested VM Pro auto attendant application that I am trying to get to replay the second tier module if the user presses * or #. The "Home" action will take the caller all the way back to the "Start" where it really starts over...
  12. 4946

    No Voice - IPO 500 to IPO 500 via internal SIP trunks

    We are trying to link two IPO 500's via internal SIP trunking. The trunks are set up to appear as SIP provider to the other 500. At this time we have them in the same network segment (192.168.nn.). SIP call set-up occurs and the phones ring at the appropriate destination, but the RTP voice...
  13. 4946

    Can you use a Public Function created in VBA in SQL Query

    Can a Public Function created with the ACCESS VBA environment that produces an integer be referenced directly in the SQL Query window? i.e. Select FieldX - PublicFunctionName as Column1, FieldY, etc....... From TableWhatever; Thanks, WinN
  14. 4946

    ACCESS equivalent to SQL Server "GETUTCDATE()" ?

    I need to be able to identify the local machine's time offset from GMT within an ACCESS query. The SQL Server "GETUTCDATE()" provides that ability using the same query code regardless of whether it is Standard time or Daylight Saving Time. select datediff(hh, '01/01/1970', getdate()) -...
  15. 4946

    Your Observations On Decreasing Query Execution Time

    I am working with this code in SQL Query Analyzer. This query runs against a database table with over 1.8 million records. The time frame of the query, however covers only a short period and should look at only 2000 to 5000 records (at least that is my intent). The "enddate" field is a...
  16. 4946

    Problem using good query as subquery

    I cannot identify what the problem is that SQL reports (Server: Msg 156, Level 15, State 1, Line 32 Incorrect syntax near the keyword 'Group'.) when Trying to use this query and subquery. The subquery runs fine as a stand-alone query just as it is. This is a SQL 2000 database. Thanks in...
  17. 4946

    App slow to load from double click on file

    I am experiencing an extremely long (3-7 min) response time for an office app (Word or Excell or Access, etc...) to load and the file appear in the app window when I select (double click) a file from a directory window. If the application is started first and the file is selected with the app's...

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