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Doing an upgrade from 11.0.4.4 to R11.1 SP1. The secondary server Virtual machine has 500GB disk space allocated, 195GB of which is partitioned for available space for backup data. I upload the VMDK file, then copy it over, follow the upgrade procedures, goes through the upgrade and stops at the...

Looks like 11.1 FP2 was released yesterday and they didn't include the download for the Server Edition ISO imageor the Server Edition HyperV image. What the hell are they doing over there?

Just wondering what everyone is doing when upgrading customers up to R11.1 and migrating the voicemail to an application server. Most customer these days have virtual environments so they are no problem. But what are you doing for those that need a physical appliance? We have moved some on the...

Looking at the SIP UA Whitelist, if I wanted to add enteries in there amd I adding the extensions in there or how does that work?

I know you can go in to the display settings on the phone, or in to the GUI on the J179 phone and you can turn off the display time on the screen saver image. Is there a way to do it globally using the 46xxspecials.txt file instead of having to go to each phone. I dont see any reference to this...

Customer can use softphone internally no problem. When they are remote, creates a vpn connection on their laptop. NATing on the router directs traffic to the IP of the IPO. cant ping it no problem. But its not registering. Im seeing SIP REG: Remote worker. couldn't find user for extn 9091 in...

Anyone have this setup working? Ive gotten the phones to work with other older ASA devices but having problems with this 5506. If so can you share your settings for the ASA. Problem Im getting is Aborting Connection: IKEv1 RA client which did not request an assigned IP is attempting to...

Just upgraded a SE to 9.1.5 and notice the Dial Extn SC feature is no longer available when trying to create local shortcodes. Anyone know of another way to be able to create a dial 0 option locally? So if users just dial 0 it goes to the front desk at the local office. dial feature doesnt work...

I trying to figure out an easier way, to do the following, rather then selecting every day for 3 month periods of the year for different season to route called differently. This is on a Server Edition VMPro. Call comes in and if its between Nov 1 - March 31, I want calls to go to the group...

Anyone integrate the IP Office with the Interactive Intelligence CIC product. They have documentation on it working with Aurora and they say they can do it with IP Office. Its just SIP trunks between the two it looks like, but wanted to see if anyone had experience with it before I start playing...

Anyone played with SIP trunks from One Source Networks on the IPO yet? About to start playing with it and wanted to see if anyone has had success with it yet before I start doing this with them through trial and error configurations to try and get it to work.

Have two site, one is a brand new install, 500V2 9.0.2.0.860, with VM pro the will be the centralized voicemail server. The second site is an older 500v1 currently at 4.2 with its own voicemail server. THe plan is to upgrade the 500v1 to 9.0.2 of course and the voicemail on it as well, then...

We are replacing our Nortel Option 11 with an Avaya IP Office. Can someone tell me what the command is to see the settings for the DS1 board in the Option 11. Im looking to see how the circuits is provisioned (i.e. NI2, B8ZS, etc, etc). I believe thats under LD 60, but not sure of the commands.

Wanted to see if anyone had any good ideas on how to do the follow automated schedule. If if it between March 1st and Oct 31st, the calls needs to go to one group. But, if its outside of the calendar range and it is Nov 1st to Feb 28th, they want it to go to a different group. Now I can...

Can anyone recommend a cellular gateway they have experience with that works well on the IPO 500?

IPO 500V2 8.0(43) Has anyone experienced an issue with trying to set call forward unconditional on the 9608? Its doesn't seem to save the forward destination number once its entered. If I try to do it through the Features menu on the phone, I can enter the call fwd destination, turn forwarding...

IPO 500V2 8.0(43) Have about 100 IP phones internally that are all working fine. I took a 9620 home to setup as a VPN phone. The phone can create the tunnel, talk to the HTTP file server and downloads its files, then registers with the IPO. The problem is as soon as it registers, the phone then...

I can get the phone to establish the VPN tunnel and contact the phone system. The problem I have is the phone is not registering with the phone system and I have no dial tone. I heard something about turning off H.323 transformations. Where would I find that in the SOnicWall?

If I add SET NVSGIP tot he 96xxvpn file, does it matter where in the file I add it to, or can I put it anywhere in the script?

I have an IP500V2 8.0(42) with 120 96xx IP Phones. The voicemail is on a Windows Server 2008 machine. Also installed on that server is Voicemail Pro, Xima, and one-X Server. The problem is one-x need IIS, and IIS is using port 80, so I cant run a 3rd party HTTP file server to serve the IP...