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Hi! A user has a Word 2010 problem. On the screen the Word document is fine, all hyphens and n dashes are the way they are supposed to be. When the document is printed on paper all the n dashes have become hyphens. No change on the document on the display. Is the font bad? Could it be the...

Hi! This might be something simple, but I have not been able to find a workaround. I'm unable to install applications to iPad. I can't install anything directly from AppStore or by using iTunes on my desktop computer to download and sync with my iPad. I'm able to browse Appstore. When I want to...

This is propably a real beginner's question, but it's ages since I've had to lay hands on Windows Vista and I need your help. I can't logon as an administrator because the Vista Business welcome screen only shows me one user account. The account given is not the one I want to logon as. I want to...

I found out one administrator has added a new email address for a user. This should not be happening, the admin has too much rights. The problem is I don't know which user has made the change. Where can I find a log or any information about the changes? I need to know who made the change. Thanks...

Hello! I have a compaq nc4010 laptop which is driving me nuts. I can't enter it's bios. The startup menu tells me to hit F10. It doesn't do anything. I've tried typical keys like F2, F12, Del and Esc, no luck. So how do I enter setup?

So it finally happened to me, too. I got malicious software. It opened numerous internet explorer windows as soon as I logged in. I managaed to get rid of this feature with a little help from HijackThis, some registry cleanup software etc. Now I have a new problem instead: when I log in with my...

Hi! We are using Exchange 2003. An OWA user complains, that he has no check box the check, if he wants to get a sound notification when receiving new mail. I have the same version of OWA and browser and our mailboxes are on the same server, same domain. I can select a sound notification. The...

I have a rare situation. I deleted a mailbox and a user account earlier. Now I'm creating a new user account and a mailbox. I keep running into an SMTP address problem, because these to person actually have the same first and last name, but they really are two different people. They have...

Hello all! In my company we use Exchange, Nokia E-series mobile phones ans Nokia IntelliSync to synchronize mail, contacts and calendars. This morning we realized our phones did not become synchronized. I checked the logs on the iSync server, devices connect ok, mail is pushed ok, but it does...

Hello all! I have a small, but annoying problem. I'm running Exchange 2003, I have set up a meeting room calendar in order to let users make reservations. It works fine, the calendar accepts scheduled meetins and notifies users. There's one problem: When there is a conflict, two overlapping...

Is there a way to choose only one OU inside an Active Directory domain or forest to be replicated to a specified domain controller?

Hi! A strange problem I have: I have a regular AD environment, only Win2003 servers. We run an SQL database, users use the database through Internet Explorer. I would like users to be authenticated by their domain accounts, not the database user accounts. The site is on out intranet site...

Hello! A network printer says to client computers trying to print: "Could not get device information" and will not print. A test print from the print server itself is fine. Restarting spooler did not help. The printer is Canon IR3220. Other network printers print just fine. I checked sharing...

Hello! I really suck in Excel formulas and functions, so I need help. :) I need to find out if any cells in a column have the exact same text. For example, if cells have text meir mair isir risr mair I need the function to highlight the cells containing "mair". Any ideas?

Hello everyone! I'm new to SharePoint and I have small problem: I've created a calendar. I've renamed some of the column titles and added columns, too. The calendar works fine, but there is one unneeded column. I can't find a way to delete it. I have full administrative rights. It has been there...

Hello! A user has a WinXP workstation, Fujitsu fi4220C scanner and Adobe Elements installed. She used to scan a document containing two pages and save it as pdf. She used the default scanning software in Windows, she just selected pdf as the desired file format. All of a sudden she could not...

Hello! A strange problem occured: one workstation inside my domain can't print to some network printers in the domain. This is not a user account or profile problem, the problem is clearly workstation related. All users have the same problem on the same workstation, but not on any other...

Hello! Could anyone help me to solve a weird problem: One workstation at my office has a browser issue: a web page visible to everyone inside our vpn is not visible to any user using the workstation with the problem. The problem started when the web page itself on the server was renewed and...

Hello! I need to get rid of an old WinNT domain and start using a new AD domain. I'm creating completely new user accounts in the new domain. Users use Outlook 2002 as their mail client. Their mailboxes are stored on local disk in their personal workstations and every workstation has XP Pro as...

Hello! I wonder if anyone has any ideas how to solve a problem: WinXP Pro SP 2 will not install. I downloaded the servicepack for administrators, not the auto-update one. When I try to install the service pack, itsays there's not enough disk space to create an uninstall file. There is enough...