I added some USB Com ports (8 & 9) to my PC.
How do I add these to Procomm so I can select them?
I modified the PW5.ini in Windows with:
[options]
AddPortsCount=5
AddPortsStartNumber=10
which I got from the Symantec help files.
That didn't work.
Getting "This telephony device has been removed. Please Exit the program and restart" inside a message box labeled "Windows Telephony Warning".
If I click OK program seems to run OK?
Sorry for the basic question, but I'm a Nortel Tech and I've been assigned a Mitel to "figure out".
I need to know how to properly set-up 2 ACD Agents. No supervisors, just these 2 lonely agents.
These are 4015's and they currently have 1 Prime line say x6201 in Form 9 on key 1.
The ACD...
I've tried to research this, but I can't find exactly what I want to do.
I have 3 Procomm sessions open all the time, they communicate with 3 different phone switches via direct connect com1, com2 & com3.
How can I( is it possible? ) have a script running in one session enact commands into the...
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