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I am working on writing a call accounting software for work, so I figured that i will just make it available to whomever wants it. Please though do not post email addresses. The last post was deleted when it is ready to be tested i will create a website and post the link on here. What I really...

I feel it is time to get some feedback with a program that I have been working on. In September we upgraded our phone system to an s8700 since then we have not had access to our cdr data previously collected by Microcall. We decided that for the time being that purchasing Microcall for...

I am having a hell of a time finding the firmware for the 3626 phones. Anybody have a link to it? Thanks Will

We have multiple sites connected to one Intuity Audix. The problem we have is we want to change the Switch-Time-Zone to reflect the different Time-Zones the switches are in. But the goofy thing won't let me change it. When i run the command ch switch-time-zone and try to enter one of our...

I tried searching for this but had no luck. What i would like to do is create a script that installs windows, office, and miscillanious applications from a installation point on a server. I guess what i am asking is if anybody here has a sample script that installs windows? I want to see how...

We just bought five 4620 telephones for the Big-Wigs to tryout. The problem so far is when you push the Send-Calls button on the phone it does not have any indication it is active or not. The bosses do not like this at all. I guess my question would be is how do you tell the send-calls is...

Our business partner sold us one of the Perle IOLAN+ servers to connect out S8700 to a serial port on the Microcall PC. The problem we have is it quits working. After a few hours it stopped collecting data and we cannot get it to restart. Does anybody have any suggestions on how to go about...

We will be upgrading our G3SI to CMS 2.0.1. Right now we have 30 or so IP softphones and 60 or so IP hardphones. My question is once we upgrade will the media extensions on the phones now cause problems once we upgrade? Or will it be fine and at our leisure remove the media extensions? Just some...

We setup a analog phone to dial the attendant when someone needs in the front door. Now they want that phone to have a differnt ring tone on it. That way when she has her back turned she can tell if it is the front door or a normal call. I hate not being able to search. Any help is appreciated...

Here is another dumb question from the master. I am trying to find a small 2500 set. Preferably one about the size of a cellphone. But it has to be corded. I wanting to make a cheap testing set. Any opinions are greatly welcome. Thanks Will

We have recently moved out Intuity Audix from one building to another. We have the two sites linked together thru DCS. We left the olds extension 1300 in the old switch for the users there and changed the hunt group in the new switch to 5800. The problem we have is people are bound and...

Just as the subject says. I am looking at getting a new tone generator for telephone and ethernet jacks. Thanks for any and all replies. Will

Hello, I've setup a new auto-attendant in an Intuity that supports 3 different sites. The dial-by-name menu works fine on nodes 2 and 3 (rings the extension so that caller and far end hear the ringing, then covers to vmail as it should) but on node 1(location of the vmail) calls do not ring for...

We move our Audix system from one location to our main data center. It has been an absolute nightmare. My problem is that every so often we get someone who cannot get into there voicemail it just continues to ring. I have not witnessed this personally so i am unsure if this is exactly what is...

I am trying to remove a station and it tells me that i cannot due to measured principles. I figured out where it is but i am unsure of what it does exactly. Before i remove this, does anybody know what this is used for? Thanks William

I am trying to edit the ars table in an old system 75. Was trying to use a X as a wild card. But that does not seem to work. EX. XXX-555-1212 Does anybody know what the wildcard is for the system 75 or if there is one at all? Thanks William

We have a Definity G3V2 system that we are trying to run the li meas trunk summary yesterday command. When you hit enter the system comes back and cuts off the command at list meas and says trunk is invalid. The only option listed for list measurment is security-violations. We have thrown all...