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  1. PhaseJitter

    Round Trip Delay Timeout Expiry

    We have a site that is experiencing random call drops on any of 5 VoIP trunks. An entry in the SysMonitor log seems to preceed the drop by a few millisecs... PRN: H245RTDSE --- Round trip delay timeout expiry, clearing call Network seems good, low latency, and callers report that call quality...
  2. PhaseJitter

    How do I Replace NAM 4.1 HDD?

    Our 12 port fiber NAM seems to have corrupt startup files. It hangs at different locations, during the boot process. We have MICS DR 6.0 I'm receiving a Norstar 4.1 fiber NAM HDD today from eBAY. I have the capabilities floppy disk, as well as the most recent backups of the NAM programming...
  3. PhaseJitter

    "The number dialled can not be reached from your area" + PRI

    We are not able to dial 1800 numbers over our new PRI. The provider has indicated that we need to send them an area code + NNX to compare to a 1800 database. Where would I configure this?? Our public DN length has been set to 12. Thanks for any suggestions. Charles
  4. PhaseJitter

    Mixed Restore of Exchange Server

    I need to restore the C:\ drive of an Exchange Server and the Exchange Directory to restore the functionality of an Add-in (Groupshield for Exchange) which I can't seem to remove or re-install it. Is it possible to restore the Exchsrvr root partition and the Directory to a state, sometime...
  5. PhaseJitter

    DTI "Long Term Alarm Threshold" configurable?

    We receive many alarm 42 and alarm 44 notifications: "The long term alarm threshold has been surpassed in the DTI for loss of frame" or for "the detection of Remote Alarm Indication". Our provider is telling me that the frame alignment or loss issues we are experiencing are well within spec...
  6. PhaseJitter

    MICS 6.0 + 2nd PRI + MCDN

    We have two sites networked together using PRI enabler and MCDN. We want to add a second PRI, connecting site(A) to the public network (replacing 29 analog trunks). The existing clock source for the original PRI in site A, is set to Primary, and type to "MASTER". When the new Digital Trunk...

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