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I have an hotel with the hospitality package.A command sent from the hotel check-in terminal (SE ST dn CO OF ) successfully changes the CCSA-CSA to CCSA-CSI of the extension. However the guest room is still able to make outgoing calls . Does anyone the other software dependencies that will...

Trying to use a plantronics cs540 with a lifter on nortel i2002 It answers fine on direct calls using the the answer button on the headset. But if they get calls from via hunt group they have to answer using the headset button on the phone.

Trying to install a replacement Entopia mail card on an Option 11c. The tape drive is on and connected,reset the mail card.The act lamp flashes green, goes off ,then relights after a few minutes and stays on .(So far so good ) There is then no response AX> despite screen refreshes etc. I can...

I have a problem with BCM 3.6 ,where all the graphics aren't being displayed. My laptop is connected direct to the BCM ,but when I click on System'Identification' for instance ,I get nothing displayed on the right hand window,and an error message "No data for a scalar data section" When the...

Anyone know if it's possible to overflow non answered attendant calls to an external number ? I have tried setting the AODN target as a DCFW on a phantom,and within a hunt group and via a NCFW in an ACD queue.None of these forward the call.

I have a problem with an US Robotics 56k fax modem connecting to an Option 11C. The modem was working ok,but now when it answers,you can tell by the tones it is not handshaking.If I disconnect the TTY port,the modem answers ok ,then I can re-connect the TTY port and talk to the PBX. I have...

Anyone know how to reset a supervisor password and to discover how many supervisor IDs exist ?

How can I find out the specific feature set running on a particular Option 11C ? Eg General Business Enhanced Networking Advanced Call centre

Anyone know the meaning of SCH codes SCH 4423 SCH 4695 SCH 9138 They don't appear in the 4.5 documentation I have. They were generated from release 25.40B

I am unable to remove the CPND block for Cust 0 .I get SCH2112 even though all the names are removed. When I dump the system the process stops at CPNDNM for a few minutes before moving on and completing. This Option 11 C does have hospitality . Disc rec at -166 !! Any ideas

Anyone come across a option 11C 22.46 Call centre load NTSK16DC ?

Is there a way to get an Option 11E to load the customer data from the cartridge on power up instead of loading from the score ?

Anyone know where to formulate the LCNO trees referred to in the RDB associated with LID 2 for CLI.Have looked in LD 49

Anyone know the recommended AT command string for a US Robotics 56K fax modem connected to a TTY port on a CS1000 ?

Anyone had problems with Dect 4135 and 4145 registered on a release 4.0 ,where the 'phones only ring intermittently ? 4070s on the same site work ok.

I have an issue with accessing a PBX (CS1K) via a US Robotics modem. The modem answers ,but no tones are exchanged.The access to the modem is via a DDI extn down a EURO ISDN pipe. If I access the modem from an internal extn it answers and handshakes every time. I have tried replacing the modem...

I have an issue with accessing a PBX (CS1K) via a US Rootics modem. The modem answers ,but no tones are exchanged.The access to the modem is via a DDI extn down a EURO ISDN pipe. If I access the modem from an internal extn it answers and handshakes every time. I have tried replacing the modem...

Anyone know how to identify Octet 3a in an outgoing set up request in the UIPE messaging for an I421 link. This field is CLI presentation allowed or denied. DCH 15 UIPE_OMSG CC_SETUP_REQ REF 0000133A CH 1 15 TOD 10:47:30 PRIM HDR: 01 00 01 00 49 00 MSG HDR: 08 02 3A 26 0E 00 BCAP: 01 0D 13...

Anyone know the significance of flashing green led on the front of 2250 CIU unit ?

I have installed software 5.50J on a CS1000E Call Server with default database but when I try to back it up get : TEMU020 failure opening file /u/db/ntp.db TEMU111 Error occured backing up internal data base same response when trying to back up to RMD.