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Hi I have a CS1K Rel 7.6 and can't login with admin on it. It gives me an invalid password message. The admin2 and root are working. Can anyone tell me how I can recover that password? Thank You

I have a IP Office Rel. 10.1 (PBX1) in one location connected to a MyPBX (PBX2) in another location. The outside lines are on PBX1. The Extensions on PBX1 one are 3XX and on PBX2 are 4XX. The internal calls work with no problem between the two PBXs. On PBX1 I added a Short code, 4XX to...

Hi I have a CS1K,Rel 7.6, with a PRI/E1 NTBK50, that needs to be reseted every morning to work. The LEDs on the board face plate are all green, the LD 60 > Stat looks good, but the calls don't go trough until I reset the PRI. This has been since the software was re-installed. Can any one help...

Hi I have a CS1k Rel 7.6. I normally do a customer database backup with LD 43 > EDD My question is: How do I restore that database in the case of a customer DB corruption? Thank You

Hi I have CS1K with DTM extensions with a PRI. Few days ago It started not receiving call on few extensions. Let's say Ext 1359 (external number 226401359) does not receive external calls. The ext. receives internal calls with no problem but not external. The message in the calling phone is...

Hi I have a customer with a CS1K Rel 7.6 with TDM licences. The customer wants to upgrade to VoIP, and would like to convert the licences to SIP 3rd party, and use Yealink phones. The vendor is teling me that the 3rd party SIP phones will not have all the features. Can anyone explain me which...

Hi all Just wandering if anyone can help me out with an information. Nothing technical. There is a site, which link I found here, with lots of documents about Meridian, BCM, AVAYA, and so on. Tese are "how to" documents. I forgot the name of the site and was wandering if someone nows that sit...

Hi. Can anyone tell me how I can create a pickup group in the IP Office 500 V2? Thankyou

Hi I'm new to IP Office 500 and I'm trying to setup a system with 4 COT lines in a single Incoming/outgoing group. Can someone point me the steps to get the PBX to make and receive calls trough those lines? All the numbers accessed by those lines start with a 2, so it would be great if I...

Hi Guys I will be upgrading a M1 Option 11 from rel 4.5 to rel 7.6. I would like to load the backup of the 4.5 on the 7.6. I know the 7.6 use a full description of the TNs: l s c u instead of the c u of the 4.5. How can I load the backup of the 4.5 on the 7.5? can someone help? Thank You

Hi guys I have an M1 with some phones locked to prevent to place outside calls. One of them is a M3904 with a key expanson module with 8 extensions programed on it. I blocked the outside calls using the TGAR and TARG. Then I assigned Authorization codes to users which modify the TGAR of the...

Hi I need to connect an Option11 with a BCM50 using SIP Trunking. Calls to PSTN from BCM50 will go trough the M1. I hve the proper licences installed, I can configure both M1 and BCM50 at phone and PSTN trunks but I have no clue how to configure both systems for IP trunking. The M1 have a...

Hi All Can anyone get me detailed information on how to set up sip trunks in CS1000M and BCM50 to interconnet them? I can't find this information in the internet and Nortel (Avaya) documentation is to confusing Thank You Very Much

Hi all I need to write a custom kind of PMS system: Basicaly it will read the start of call message, the end of the call message, calculate the duration/cost of that call, deduct it from allowed budget for that extention, and if it exceeded the budget change the CCS to prevent that extention...

I have a Line Pool with 4 PSTN lines. On outgoing calls, it seems that the BCM allways pick the last line in the pool. Is there a way to setup the pool to work in a Round Robin Search?

Does anyone know how to change the region/country in a BCM50 5.0?

Hi I have this situation: Have 3 phones: 2 M3902 and 1 500 each one with its own DN I want them all to ring at same time and stop ringing when one of them answers the call Each one can call each other The group must be accessed by a DN Any ideas how I can do this? I was looking in the group...

Is there a way to programacticaly check the status of a phone (or line), disable it and enable it using Telnet or SSH on a BCM50? Like in Meridian LD 32 Stat l u, disu l u and enlu l u... ...Or does anyone know a third party application for pre-paid call? Thank You

I configured the CAP DN in Telephony -> Global Settings -> CAP Assignment but can't find anywhere else how to configure the set and how to make the external lines to teminate on that DN. I will be using a M7316 with a KEM. Any help?? Thank You

I'm tryibg to install the keycodes for my BCM50 Rel 5.0 and realy don't know how to do it The keycodes I have are in the Keycode Installation Guide, in paper form, that came with the box. I have no access to the KRS on nortel. The Element Manager ask me for a file that suposelly I shoulg get...