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This is an on going issue, which only seems to be affecting two users in one remote office - other users in the other remote offices are fine. Issues are... User is intermittently unable to expand her .pst files. Error messages received are varied e.g. "Unable to expand the folder, the file...

We are running ARCserve 9 and our database is huge. I have cut the retention time down to 21 days (really don't want to go any lower) and have been running dbdefrag, but without any joy, my questions are... - Where do the output files go after running dbdefrag? I have seen these mentioned on...

After I had to recreate our backup job on Monday, I have been receiving the following error when backing up two UNIX servers... 8535 - Failed to receive data from the client agent. We are running ARCserve V9 (build 2020) on a Windows server. We have a scheduled rotation job setup…5-day...

As the title suggests I have deleted our main backup job (yes I know I should have been more careful). Is there anyway to recover this? All help very much appreciated. Thanks.

Over the last 2-3 months the time that it takes to merge all the sessions at the end of a backup job has been increasing. It’s now taking over 5 hours to complete the merge of 59 sessions (200GB). No major changes have been made to the backup schedule or the backup server. Anyone have any...

In April our exchange server crashed with a multiple hard disk failure. The server was re-built and we tried to restore using the backups tapes. This however didn’t work very well, as the server wouldn’t replay the log files at a fast enough speed (it would start at around five a second and slow...

This error has just started to appear in our backup logs... E8601 - Fail to connect agent (AGENT=dbaexchis, EC=DBagent RPC Server is not started or not available) Any ideas on what might be causing this? It happens when trying to backup the MS Information Store. Also when I modify the job...

System Details: ARCServe 9 (build 2020) on Windows 2000 SP4 Server Using a Plasmon V21 autoloader Ok, when backing up one of our servers I receive the following error... E3394 - Unable to establish TCP reconnection because the agent does not have the requested packet (SEQ=31463...

Hi, I have just taken over the backups from someone who has left the company (I havn't had anything to do with this before) and I’m not sure which tape I need to remove after running a full Friday backup (these tapes will then be sent off-site) We are using ARCserve v9.0 (build 2020) on a...