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Does anyone know how to surpress the touch tones on CWC when the agent enters the code? The customer is hearing the touch tones when they are on the call.

Can you have different mailbox number lengths? Basically can I have mailboxes with 5 and 7 digits in the same MM? Thanks

Does anyone know where I can get a copy or burn an image? I have tried Avaya but the image I downloaded is a .img file and I can't seem to burn it. Any help would be appreciated. T

How does someone send international ISDN from their PBX?

I have an S8720 with an ESS(S8500) at one location. The Port Network at the S8500 location is not coming up. I have 2 IPSI's in PN. The S8720 can see the IPSI's(even get's serial #, and firmware) but will not bring them up. I look in the IPSI and it does not show any servers. I can ping back and...

Any help would be appreciated.

I have been asked and can't really find an answer. Here is some logic: An S87xx can have unlimited phone sets, 100's of trunks, etc. An S8300 can have a limited number of phone sets, and limited trunks, etc. So what is sent to the S8300? Is each LSP sent it's own translations based on the LSP...

Wierd situation. I have 2 hunt groups with IP Phones (56xx) and when you see them in CCV they show "Undefined" in the names area with the extension. I have other groups with digital sets that work perfectly. I have force login, with codes and all that. Has anyone seen this before? If you try...

I have a S8710 that is connected to a G650 with a TN570 and TN2312BP with various cards. The fiber link is up and I can see the cards and administer the Port Network, but I have a minor alarm on the CAB-MTCE. This is a non-ip connected solution, so the IPSI is not connceted to the S8710,just...

I have an S8300 LSP in a G700. The G700 registers to the S8700, but the LSP S8300 didn't. Is there a way to force register? The G700 sees the S8300, the S8700 can ping the S8300. I get a "sp-reg-m" error in my alarm page and error page. I'm stumped.

Is there a way to import multiple new subscribers using an excel or text file? If so, what are the settings? Thanks

Can someone paste a working VDN for Expanded Meet Me Conference, I'm having trouble putting my hands around the Route-To-Number. Thanks T

Can I have an extension goto VMPro but goto a specific mailbox? An example: Call comes in for 300, rings 4 times but will goto 301 mailbox in VMPro. I'm drawing a blank or just tired. T

I have an S8710, Control Network A and B dual IPSI's in Port Network 1. G650's with IPSI's in A01 and B01 with static addresses. Running 3.1 System is up with no alarms, I can ping the IPSI's from the servers and I have even completed firmware upgrades. My problem is when I display system-par...

Here is the story. 406 with 56xx ip Phone co-located with the IP Office. At a remote office connected via T1, more 56xx IP phones but the labels are not even loading. I see the buttons in manager, but only the shortcodes showing up. I'm using /label for the label. Any help?

I have seen this asked a few times, but never a concrete solution. In the Definity I can light the VM lite for another extension on my phone, is there a way to do this in IPO(or even lite a button on my phone). Ex: My physical extension is 100 and I have another extension of 200. When I...

I have read every post about these 2 types of equipment, and I get a whole bunch of answers. I know someone has this setup, can someone help me? s8700 R11 Dialogic D240JCT TN464 I have heard the 120 and the no 120. I have heard the ami-basic with d4 robbed bit and the b8z esf With or without...

Does anyone have a cd copy of the Release 10 documentation for the G3? It is a great set of admin pdf books. Please let me know. I would like a copy if possible. Here is the Avaya Doc number 555-233-822. Thanks

Anyone configure a Polycom 512 woth an S8700 G3 V11 using only IP for voice and video? If so, where did you find the info? Thanks