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Hi. I have a call pilot 150 behind a Norstar MICS6.1 . I log in remotely through port 8000 and a day later nobody can log in through a browser internally or from outside unless we reboot the call pilot. Help. Thank you. -mike

Hello everybody, Will a MCK6000 extender work with a MCK1000 remote unit?

Hi guys, do I need any licenses when replacing a GATM4 with a GATM8? Will that give me 4 additional analog trunks? Reason I'm asking is that every supplier I call gives me different answers. Thank you in advance...

I've connected two MICS systems via Norstar voip gateways. I get stutter dial tone from the other system and then have to dial the 6-digit cos password and the extension number in order to complete the call. Anybody knows a shorter way to get this accomplished? Thank you in advance.

This may be an easy question just never had to deal with it. The system is MICS6.1 with a Callpilot 100. When I do button inquiry on some phones I find buttons called "Call 1" and "Call 2". Anybody knows what they do?...or how they are programmed? The system has a PRI citcuit on it. Thanks in...

can a conference call created on one extension be transfered to another extension? System is MICS 6.1 with PRI lines thanks in advance

Hello everyone, main office is in LA and we have a sales person in Houston and another in Chicago. How can we have them on the same phone system in LA? The system is a Norstar MICS 4.1 / NAM 4.1 VM. I used MCK units in the past, I don't have them anymore. Thanks for your help.

Does anybody know how to reset a T7406 cordless? It keeps giving me Password Error in Options. Thanks in advance ML

This is an MICS w6.1, 2xDTI in slots3,4 and 6P Combo in slot2. The system seems to work fine untill the comercial hits the air and they get a high volume of calls. There also 4 M0x16 station modules on the system. I have a DID configured to Ring Only about 38 M7208 sets with 4 Icm keys each. The...

Hey guys, Is there any way to "VIEW" the PRI key codes on a MICS system. System is working fine but I lost the paper with my codes. Thanks in advance

Is there anything that can be installed on a Norstar 824 that will just answer the calls and place them on hold? I know an ACD will do that but the lines will only be distributed to the Agents that are logged in. When a line is in the "Distribute" mode will not blink on any sets that have an...

Does anybody know if there is a way to find out the Menu Password on the Cintech v2.0 ACD? I took over a new account and the customer can't get in touch with the old vendor. Thanks

Does anybody know the 800 number for Key Code Access? Thank you

I'm trying to print reports on a Flash 4 Voicemail. Can this be done with Hyperterminal? If so, what are the comunication parameters? I know for a Startalk Mini thy are 300 7 Even 1 Xon/Xoff. I couldn't find anything on Flash or NAM. Thank you, thank you, thank you!

This NAM is installed on a 8x24/DR5.1 . The NAM allways answers after 1.5 rings. The lines in question are not assignet to the NAM ports and even if I tell it to answer after 6-rings it still answer after 1.5 rings. I get the right greeting from AA, not a greeting from a mailbox. HELP! Thank...

This system was not installed by me. I took over this acount just a few days ago. Here's the hardware configuration: MICS 6.1 XC Slot1 - 6Port Combo Slot2 - 6Port Combo Slot3 - DTI Slot4 - DTI Modules connected to 6Port Combo in slot 2 MICS 3 - 0x16 4 - 0x16 5 - 0x16 7 - 12x0(NTBB20FG-93) with...

What would be the best way to connect a FORUM CONFERENCE BRIDGE to a NORSTAR SYSTEM?...since the ATA's do not have the Disconnect Suppervision feature? Thank you Michael Leardini