Search results for query: *

Long time no see guys!! I have a customer that upgraded her computer in one of our office and it's at the screen where it wants her to register with Microsoft and her options are yes or no. If she says yes she needs proxy information (we are blocking the microsoft site until February to allow...

I have a computer that has the Umonitor spyware among other. I was searching CastleCops forum and it appears to be a nasty removal process, but I trust my buddies at tek-tips so here I am. Here's the hijack log: Logfile of HijackThis v1.99.0 Scan saved at 9:22:26 AM, on 1/4/2005 Platform...

I have a customer that appears to be deeply infected with lord knows what. I know that they are spyware and not actual viruses because they have black ice, and AVSW (I think it's NAV). Can I post my hijack this among others? I know that the user is getting an error on something called...

Hello, I have user with Windows 2000 and IE6 and he can't access any secure web-sites. Now in XP there's a couple of things you can do like re-registering some IE dlls and there's a registry fix that can sometimes do the trick, but I haven't been able to figure out this customer's dilema. I'm...

Trying to open regedit and I get this error. Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access this item. Check user account and it has Administrative rights and he is showing up as a member of Administrators in the Computer...

I've got a user that needs and has Microsoft VM loaded on their machine, yet when I'm trying to access my web-based application it warns me that I need to install Java VM. Are there some dlls that I can reregister for IE or is there another alternative. Here's the layout of the scenario. User...

I need a tool that will allow me to report layer 2 problems, ie errors, retrans, congestions, etc. We're trying to get approval to install switches and we just don't have the evidence that we need to fully support our justification. I'm currently running ntop and getting some good preliminary...

I have a user that logs into the employer version of monster.com He can get to monster.com from both IE and Firefox, but when he goes to log into the employer side of monster.com from the IE browser he gets a page that states that his username and password are being authenticated. If he is not...

Hey all, I know this isn't exactly an XP forum issue, but I love all of you so much that I had to bring this up for discussion. I have several network analyzer boxes using a product called ntop. One of the things that I keep seeing at my sites is this www.visitorville.com. Now, to my...

I have a customer who's running MicroTrend's PC-cillin and He was having some browser troubles with www.monster.com. So I installed my favs...spysweeper, easycleaner, and toolbar cop and cleaned up his system. I can't remember if it was after the registry cleaner (easycleaner) or the...

I've got a friend who has XP Pro. When he goes to ebay he clicks on ebay motors then he select AMC (or any manufacturer) in the Browse Cars by Make drop down window and clicks the go button next to it. What happens next is a vicious refresh cycle attempt. It goes to a white screen and states...

I have user that is having problems with most applications and some web-based applications/sites. In order to enter information they first have to do CTRL + ALT + 0 before they can do any other typing. Any suggestions on how to fix this?

I have a user that at some point in time held down a key for more than 8 seconds and got the Filter Keys warning. Unfortunately at that point he thinks he selected OK instead of cancel. Now he was able to go back into the settings (aka accessibility options) and uncheck sticky keys (I verified...

I have a user that I am positive has the CWS trojan. Anti-virus shows clean bill of health. We loaded and ran spysweeper on the user's machine. Spyweeper keeps popping up the same files even after he quarantees and removes these files: C:\WINNT\ntpb32.exe C:\WINNT\system32\htqa.exe...

When I open Windows Automatic Updates from the control panel, all of my options are greyed out. How can I change this so that I can setup my automatic updates to download on a schedule?

I have 1 computer with XPSP1 and a laptop with XPSP2. They are on a DHCP peer to peer environment. Yesterday I managed to get both machines to see each other and map to each other with little difficulty. Today, the XPSP1 can see itself in the Workgroup Computers view, but not the XPSP2. When...

I seem to have a corrupt printer port. I want to delete an HP Standard TCP/IP port on my ports tab. I don't have any printers utilizing that port. Whenever I try to delete the port I get this error: Selected port cannot be deleted. Operation could not be completed. OK button No matter...

I seem to have a corrupt printer port. I want to delete an HP Standard TCP/IP port on my ports tab. I don't have any printers utilizing that port. Whenever I try to delete the port I get this error: Selected port cannot be deleted. Operation could not be completed. OK button No matter...

I have a user in a peer-to-peer DHCP router setup. This user can access the internet, print, and I can remote onto his machine through remote desktop. However, whenever you try to map a drive or try to view workgroup computers in My Network Places he gets this error: When mapping we get this...

Okay, I had to remove MSN messenger from my machine for compliance reasons. MSN messenger would do a little popup whenever something showed up in my hotmail account. I also have Incredimail loaded so I can view my hotmail through a desktop client. It also does a notification whenever it scans...