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Is there a way to take one of the DID's and have it be a "backdoor" voicemail access? I would like to be able to access voicemail without someone picking up the phone and transferring me to 770. Thanks!

Hey all, How do I set up a Hotline extension with a digital set? I have a door phone that is ia 4406D+ and I want it to automatically call a certain extension when picked up. Thanks for any help!!

Is there any way to have the Outgoing Caller ID show up differently based on extension calling from? The company I work for is a Township, but the phone system itself is not seperate, we share it. The caller ID is currently the number of the township, regardless of which extension it comes...

I need some help with this one... I have 8 POTS lines that ring directly to two phones (on seperate line appearances). After the system was powered down unexpectedly, these 8 POTS lines now forward to voicemail after 3 rings on the main console phones. Not only is it not supposed to do...

I am running an ERP application that relies on Local Windows user accounts. What I would like to do is have the local account reference the domain account somehow, (like you can do with WinXP, have a Domain Account setup locally), or have some sort of password sync between the local and domain...

Has anyone seen or know how to fix the Next-> softkey on the 8400 series phones? Right now I have to have a regular key programmed as the Next key so that people can go through the directory.

I am trying to get Cisco VPN (v3.6.x) to launch a logon script AFTER logging on. Is there any way to do this? Steve

I am at my wits end with this problem. I have an HP ML570, loaded with dual proc's, lots of ram, etc. I also have an external PCI-X HP NIC card. This machine is our main e-mail server (Exchange 2003). For about 3-4 weeks now, this machine intermittantly drops off the network (cannot PING)...

I basically inherited a phone system at my company about a year ago when the phone admin was canned. I've been slowly working my way through all aspects of our Definity G3, as well as Audix and CAS. Now on to the Conversant. Some of our vectors actually use the "converse-on" command. I'm...

Is there a way to have the Night Service button on a 302 console operational without forcing all the incoming calls on the DID's to also go to the night service extension? Basically the problem is this... under change system features, there is the option for Tie/DID/etc Intercept, which is for...

Here's my situation: We're in the need of running a screen-popping program through Avaya iClarity (or Softphone). I have two extensions set up, one is a physical extension (8400 series) of 4435 the other is the softphone extension of 4436. What I need to occur, is when someone calls the...

I have the CentreVU CMS attached to an EIA port, and I also have data going to an IP address to a Kiwi Syslog Daemon with a transfer to SQL from there. The CDR data seems to be working ok for both systems, however I need to be able to track when an agent ID logs in and when they log out. The...

I know this subject has been brought up before, but I'm really stuck right now. We already have a sound masking system with speakers throughout the building. We are looking to add a paging function to it. The amp is a Peavey, model MMA-8150T. I purchased the "Telephone paging module", model...

Is it possible with CDR to see extension to extension calls? Currently I can only see outside-in and inside-out calls.

Here's the situation... We have a lot of DID's available, (3000,4000 series #'s), but our sales force uses non-DID 6000 series Agent ID's. The idea was put out there to replace everyone's 6000 series Agent ID and give them all 3000 or 4000 series Agent ID's so they can be direct dialed...

We have a definity G3R9, with the Definity Audix. Everything works. We want to be able to track the path of an incoming call that goes into the Audix and then back into the switch. For example. Person dials xxx-xxx-4000 (main number). They go through the switch and directly into Audix's...

Two question: I've asked this one before, but never really got a straight answer. Can I have two dial-in modems for remote administration? We have the one on the AUX pair, but I want to add a second. We have two full-sized cabinets, and there is a second AUX port, can that be used? Can I...

Does anyone know if there is a way to have a USB Camera hooked up to one machine and be able to access it from another? I have this exact setup, and I can access it through Lotus Sametime (online messaging/meeting system), but I want to be able to view it outside of Sametime. Anyone have any...

Anyone ever see an NDR like this: The following recipient(s) could not be reached: xxxxxxxx@xxxxxxxxxxxxxx on 6/18/2004 2:52 PM Delivery of the message required a bilateral agreement where not such agreement exists The MTS-ID of the original message is: c=US;a=...

Anyone ever see an NDR like this: The following recipient(s) could not be reached: xxxxxxxx@xxxxxxxxxxxxxx on 6/18/2004 2:52 PM Delivery of the message required a bilateral agreement where not such agreement exists The MTS-ID of the original message is: c=US;a=...