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Has anyone seen this before: An IPT set at a particular sitean , i1150, will not register to the TPS server at a CS1000E site, even though we know we have good configuration, and we also have users able to register from other sites. We are using VLAN tagging and port sharing at the desktop...

has anybody used Sophos Anti Virus with CC6 or Symposium? Nortel dont test with Sophos it seems, but someone must be using it?? Thanks Ray

I have an issue with recently added agents not being displayed in the The GRTD, only the original agents are visible, do \I have to reinstal a file some where or re synchronise something? thanks

when installing Call pilot into a CS1000E sysstem there is no longer an option to choose system type, opt 11 Succession etc, in the configuration panel it has the options for Loop and Shelf greyed out, which appears to indicate that it ha assumed the system is a CS1000S, whichc only require...

I have a site that wish to utilise Symposium Express and or Call Pilot to collect account number information, so that callers can be dealt with without connecting to an agent. Ideally they would have a menu which callers select from, enter their accout info, bank details, place an order and then...

I have a site that has been upgraded from rlse 22 to Rlse 3. The problem is that the CPND names now do not work for external calls, I have names attached to the IDC entries, there seem to be patches for this for pre release 3 but not for rlse 3, any thoughts folks,, evrything was fine before the...

I have a new OTM application which has the billing application installed. I have installed the rate tables and connected the Server to the switch via IP etc. But, There seems to be a missing link to get the Billing application running, where it asks for a collection script, the default was a...

I have a Symposium Express which continually outputs errors relating to services failing. The errors are attached below. What it appears to be is that Symposium Express is trying to connect to Call Pilot, for Voice services, when in fact I am using a VSC card for this purpose, I have tried...

I have an issue getting an OTM client to connect, all installs OK, but I get an "unable to create aurhentication instance,#800706. I have reinstalled, removed the client registration from the server, and reinstalled, but no joy there. The OTM server is fine and connects to the M1 no problem...

I have an issue with BRI on a rlse 22.46 site. Config is standard and agrees with otrher working sites. when I connect to the port the status goes to layer 2 established but the port does not process the call at all. The status of the port remains at established after terminating the call...