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Hi, How can i set Outlook emails to remain Unread always. After i read them and if the case is solved i will manually make the email read. By being automatically "read", i am not able to go back and pickup that important email. any tips .please. thx

Hello friends I want a sample configuration to make vpn tunnel to a remote end adsl edvice. My side pIX has a permanent IP, remote side works on adsl device(no fixed IP). can some one give me a config at pix end.. urgent thanks

Hello When i make a DISA call (international) CLI outpulsed by pbx is my Mobile number which i used to call Disa dn, and my voip peer in the other country blocks the calls. How can i make all DISA calls show a DN as the CLI. advanced thx !

HELLO, whats the default username i shud type on web login to Business Policy switch 2000. i know the password but not username!!! how can i change username/password from telnet login? thanks for the help

I have a scenario where i need to form a second site-to-site vpn tunnel to the same desination network. Remote site wil have their second pix 506, and my site uses single 515e. i am using same internet link for both tunnels. how do i configure my pix for this case, some helps.. thank you guys.

I want only to see a particular supervisor's team when i login in my id...

Hi is there anyone who can install Siemens Hi Path phone system in Dubai please.. I have a phone system i imported but dont know whom to call for install.. Please help. Applogies if i violated the forum rules.. i am in 050 8509249. Dubai. Thank you

how can i transfer calls coming into Symposium to our office abroad(in another country thru VOIP) . When i use ROUTE CALL XXXXxxxx, calls should go through my voip router. When i try this nortel is giving call rejected. why? urg pls help

Hi I have GRTD, Want to see statistics per CDN. by default it shows, agents on skilsset calls, abandoned,waiting etc...but i have disffernt departments. I want to see the statistics seperately....how thanks in advance!

hi in a callcenter ... How can i allow Team leaders to listen to the agents on-call. Agents are not ACD phones, Agent phones are configured as normal 3905, kEY 0 scr .with AST 00, and IAPG 1. If i do override, i may some times forget to put mute on my phone. How can i enable mute...

in my network, Symposium's Mlsm service is used by CTI (CTI connect) for CTI events and ultimately screen pop up for the agents. There is complaints from crm guys saying, switch is not sending CTI events always(or CTI null, and some times get a CTCBadObject state). Can some one help me with...

have seen many similar posts, but was not helpful for me yet! How can i disable a user from transfering his DN call, over a Pri trunk. The initial DN call may be from a same PRI or another PRI. i tried CFXD, and changing cfw value to a small digits..but still the user can press Transfer call...

I have a group called ITContents , inside Site-and-Content rules. How can I allow this group to acccess websites and allow to download .WMA files. ???? (in the ContentGroups i have added another entry called Wav, and a content Type called audio/wma) kindly write step by step sirs...

recently i noticed very high call bills. my setup is a callcenter where predictive dialer is used, Line Side E1s are in use to connect to Predictive cards. The Pbx 61C dials out thru the PRIs thru a VoIP Router to a remote router gateway. After all agents logged out, i can still see many pri...

hOW CAN I RESTRICT 28 CHANNELS FOR INBOUND, LEAVING ONLY 2 FOR OUTBOUND. ON THIS DID PRI LINE. DES PRIDID TN 019 06 TYPE DID CDEN SD CUST 0 TRK PRI2 PDCA 1 PCML A NCOS 0 RTMB 19 6 B-CHANNEL SIGNALING NITE AST NO IAPG 0 CLS UNR DTN WTA LPR APN THFD P10 VNL TKID DTCR NO...

Hello I want to give busy signal "immedietly" to the callers, if No agents are logged in. What should i do. the following is my present script, Now what happens is callers get loooong ring back tone, even if no agent logged in.? i dont want callers to wait, How can i give busy fast...

can Passport7480 do intervlan routing???

hello urgent help needed. by mistake i just clicked delete of the existing ISA sever settings...that is below Serverand Arrays, i had one icon with Computername. and all the configuration i right clicked on Computername and deleted it... ANY WAY TO UNDELETE IT ..AND SAVE THE OLD SETTINGS BACK...

I have a configured working Passport 7480. IS THERE A COMMAND OR WAY TO DOWNLOAD/GET ALL THE PROVISIONED CONFIGURATION , rater than typing individual D -P COMMANDS.... i tried to ftp to Passport,it logs in but when i list(ls) it times out. THANKS IN ADVANCE <___

61c system gives this message roughly every 5 mins???? AUD422 016033CD 00000407 00000003 000000CC 00000001 00001889 00000000 21039 NULL AUD000 AUD422 016033CD 00000407 00000003 000000CC 00000001 00001889 00000000 21039 NULL AUD000 Where in 21039 is a Line side E1 extension. but no...