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  • Users: KaJuHe
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  1. KaJuHe

    ARCserve 11.5 agent cannot be installed on the current 64-bit OS

    Hello, we have BrightStor ARCserve Backup r11.5 SP3 (Build 4402) installed on a Windows 2003 32-bit backup host server. I know the current BAB version is old and will be upgraded soon but so far everything has worked perfect. Until now when we have to backup a Windows 2008 R2 64-bit server in...
  2. KaJuHe

    Job crashing suddenly with E1311 Job Has Crashed error

    Software: Brightstor ARCserve Backup 12.5 OS: Windows Server 2003 What could possibly have caused the following E1311 error: 10.12.2009 07:22:18 E1311 Job Has Crashed. (JOB=5) So far i haven't been able to find anything anywhere regarding the code E1311 which i think is little strange. As...
  3. KaJuHe

    Forced usage of a particular tapedrive on LTO-2

    We have BAB 9.0 (2020) running on WIN2000 server combined with 36 slot LTO-2 Ultrium TD2 backup robot through SCSI. Every now and then we get errors in the Tape Log: E6012 Write error - Head sync error during write E6092 Fatal - Uncorrectable error I've read throught all the previous posts...
  4. KaJuHe

    Automatic tape cleaning - not HP supported?

    We have BAB 9.0 (2020) running on WIN2000 server combined with 36 slot backup robot through SCSI. Regarding cleaning cartridges, i recently found out a statement in a document that does not really make sense: "If a cleaning cartridge is in one of the slots, check the Tape cleaning slot...
  5. KaJuHe

    Automatic RE-copy instead of complete cancel

    We have BAB 9.0 (2020) running on WIN2000 server combined with 36 slot backup robot through SCSI. For the last couple of years, lets say once in every 3 months, we do get errors during backup: E3719 2006/11/08 12:00:00 806 Unable to write to media. (EC=UNRECOVERABLE DATA ERROR) E3712 2006/11/08...
  6. KaJuHe

    Quick Import disabled/greyed out since SCSI reconnect

    Hi, we have BrigthStor ARCserve Backup Version 9.0 (Build 2020) running on WIN2000 server and ADIC Scalar 100 LTO2 36 slot backup robot connected to this server with SCSI cable. This combination has run fine now for the last couple of years. A month ago though the SCSI cable got loose from...
  7. KaJuHe

    "Shadow copies deleted" during BAB backup job

    I have BAB V9 for Windows with the latest patches running on a W2K server, and when i try to backup a remote Windows 2003 server, let's call it XXX in this post, every now and then (occurs randomly about once a month at least) i experience a problem and a drive (F:) won't be backed up...
  8. KaJuHe

    How to use correctly Compression?

    We use BrightStor ArcServe Backup for Windows 9.01 and want to backup 60GB of data from a WIN2000 server whilst using "ArcServe/Options/Backup Media/Compress Files Before Backup" but when trying to backup we receive: Backed up volume disk quota. Backup Session 1 on Media xxx Source Directory...
  9. KaJuHe

    How to Export tapes correctly from a Tape Library?

    We use BrightStor ArcServe Backup for Windows 9.01 What is the correct way to Export tapes from Tape Library? This is how we do it currently: 1) we start by doing an Export as follows: ArcServe/Device/choose tape/ImportExport/select mail slot/select tape slot/Export -> no problems 2) and...
  10. KaJuHe

    Quick Erase defined as Pre Job, bad idea?

    We use a 36 slot tape library and ARCserve 9.01. Is there a simple way to Quick Erase ie.only destroy media label before the job automatically for one tape,every time only the next tape in turn,without using Scheduled Erase since that would require me to setup one Scheduled task for each tape...
  11. KaJuHe

    How to change manually Media Serial # ?

    How can i change the tape Serial # in ARCserve 9.01? We use a 36 slot tape library and whilst testing Rotation Schemes some tapes got a new Serial # that i now want to change back to the original # ie. currently the first 30 tapes are correctly numbered as follows: 000001L2 000002L2 000003L2...
  12. KaJuHe

    DATE format used by tape names

    Job Status/Job queue shows the date format as follows: DD.MM.YY hh:mm (Execution Time) BUT Device/Slot shows the name of the tape as follows: M/DD/YY hh:mm (<Slot: 1>) How can i change ARCserve to name my tapes in format of: DD.MM.YY hh:mm instead of M/DD/YY hh:mm? I do not use Rotation...
  13. KaJuHe

    Backup Agent for Oracle Server - Online copy ideas

    This may be a very stupid question indeed but i just want to be 100% sure about this. Is it possible to do an Oracle ON-LINE backup without using Oracle Archive Logs, we have the licence for ArcServe Backup Agent for Oracle Server but do not use Archive Logs yet, nor are there any plans in the...
  14. KaJuHe

    ArcServe PRE-execution job fails

    Hi there, we use BrightStor ArcServe Backup for Windows 9.01 and here is the description about my issue: I want to backup a server called ABC by using agent and have added an agent PRE-execution program to be run called TEST.exe on this ABC server. TEST.EXE is a program that takes 1 hour to...
  15. KaJuHe

    ArcServe PRE-execution job fails

    Hi there, we use BrightStor ArcServe Backup for Windows 9.01 and here is the description about my issue: I want to backup a server called ABC by using agent and have added an agent PRE-execution program to be run called TEST.exe on this ABC server. TEST.EXE is a program that takes 1 hour to...

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