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I am working on an issue where I have a phantom number ringing in on 3 phones that have the phantom number as 3 bridged appearances on the phone. The issue is on internal calls the internal extension number of the callers do not show up on the display. I tried setting in System Parameters...

Is there some sort of adapter that allows you to utilize more then one adjunct through an 8400 adjunct port? Example a headset and a speaker box - so user does not have to plug and unplug when they want to use one or the other? Thank you, cwphile

Anyone have an issue with using Voicemail Ringback, and it will continue to Ringback notify someone that has no messages old or new?

I am working on a 8300 that has 4620s connected to it. Since Daylight Savings time the time on the phones will not update. The time on the 8300 is correct, and I checked out as many posts as I could on time, and everything looks correct in the system in regards to the time change. I have had a...

I am looking to connect a Definity G3siR6 to an IP Office. The Definity right now is on a 3 digit plan that they do not want to change. We are looking for a way to route calls across a PRI tie trunk using UDP? I see that UDP can be setup as either 4 or 5 digits. Is there a way to add a 4 digit...

I noticed several posts in regards to users on IP hardphones getting a random echo on outbound calls across analog lines. None of the posts have mentioned a solution that has helped to resolve the issue. We are currently dealing with this, and are in the process of escalating it with Avaya, but...

Hello All, Does anyone know if it is possible on a Small Office (2x4)if the customer uses Telco voicemail instead of the systems voicemail. Is it possible to do something in the configuration, so the system will pass the stutter dial tone through from the telco alerting them that they have a...

From searching the posts I know that you can administer announcments on this board via VAL Manager. Does anyone know if it is possible to FTP the files to this board, and can you please list the steps required? Thank you !!!

Does anyone know if you change the ip addresses for your network DNS server addresses does it update automatically? or do you need to reboot the intuity box before it will make the change? Is there a way to do a DNS flush on the box without restarting it?

Hello All, I am administering a Definity Prologix CSI 9.5 with a R10 patch on it. The data channels (netcons) and CDR Link keep going down every week or so. I called Avaya and they are saying this is a known issue on the Prologix, and that we are experiencing IO Processor problems. They...

Please help - I am administering a Definity G3CSI V4. I have set up vectors for two call center teams for this customer. In the vector I am doing a forced announcement to a "your call is could be monitored for quality assurance purposes". When calls are routed directly off the Auto Attendant...