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Using the 46xxsetting file to SET FBONCASCREEN 1 allows any button to be seen including the BA buttons (which automatically are placed below the CA buttons)on the front page. I do not want Bridged Appr Buttons on the Front page of 9630G. Plus it would be nice to have half screen mode on 9630...

All of the sudden our users are having troubles logging into the Avaya Desktop Wallboard 4.0. For some reason if we change their login ID it works again. I think this is something in the PC security file causing us to have to rename the login ID but I cant get anyone to even look at it. Has...

When running CMS reports and choosing the Australia/West time zone the reports are off by 1 hour. I have confirmed. The time on their phones (Australia) is correct. PBX time is correct. CMS is clocking off of PBX. ACD setting to PBX. I am thinking we made need a DST patch on the CMS but...

My Avaya system is location in Colorado and we have multiple sites including Norway. Because US DST is on a different date than Norway DST. I have to manually adjust the Norway rule on their DST date. I am trying to find an automatic way for Norway time to adjust when US does and again on...

we've got the 5-user license in the form of a parallel-port dongle. The servers do not have parallel ports, so we're attempting to use a USB-to-parallel cable to attach the dongle. The OS sees the device as an "unknown printer" and attempts to install printer software. The Avaya BCMS software...

Help. Have Message Manager 5.0 with s8700. We can receive faxes but cannot fax out. Do we have to program Internet Messaging to make this work? If so, we have Exchange what do we need to do with Exchange???? Avaya Rep wants to send Tech at T&M charges to fix. There has to be something simple we...