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Problem: I have a Dell laptop running Vista Home Premium that will NOT access the Internet when connected to my small home wired (not wireless) network. The IPv4 Connection shows "Local" instead of "Internet and Local," and I am unable to change the "Local" option to "Internet and Local."...

My I.T. Director has asked me to give each of our M3903 users their own Personal Speed Calling list and allow each user to manage their own list. When I performed an LD 81 (REQ: LST, Cust: 0, Feat: SCC), I discovered that our vendor had created 399 Speed Call lists, but many of my analog and...

I think my CS1000e may have experienced a problem processing calls last week while I was on vacation. What Load will allow me to see logged problems (if any) during the past two weeks? Any responses are appreciated. Thanks, Brad

We recently installed IP and digital phones to our CS1000e Communication Server. Our M3904 users can successfully store numbers in their Personal Directory. However, when our three 1140e users press their Directory key, they immediately get the "No Applications Available" message. I'm a...

My company is considering buying a Nortel Meridian Systems SoundStation Premier 550D that will connect to a Digital TN on our Nortel CS1000e. I cannot find instructions anywhere describing "how to configure the Digital Port that will connect to the 550D. Is there a link that gives detailed...

I have little experience in programming our new Nortel CS1000e. I am attempting to configure my Manager's analog phone (DN 515) to "Forward Busy Don't Answer" to his Clerk's analog phone (DN 516) then return to the Manager's voice mail box if the Clerk does not answer. BEFORE CHANGES...

Can I change options on my Call Pilot that will allow a voice mail such as 444, 345, etc? My company installed a new Nortel CS1000e and Call Pilot about three months ago following Hurricane Ike. I installed station 444 for our new plant manager only to discover today that the call pilot does...

My coworker In Pittsburg has a Siemens HiPath 4000 V2 PBX that connects to two (2) ISDN PRIs for outgoing calls. Intermitently, an outgoing call routed over these two PRIs hits a bad trunk (distant end cannot hear the Pittsburg user). How can my coworker trace a call to identify the bad trunk...

I have a 7444D telephone connected to an Avaya G3R. I programmed some of the buttons for busy-ind and some for abrv-dial. My busy-ind buttons work great, but I cannot get the abrv-dial buttons to work. A display station xxx shows the abrv-dial buttons were accepted, but when I attempt to...

Where can I find the Dial Code for "Call Forwarding - Busy/Don't Answer" in my customer's Definity G3R? Thanks, Brad

I'm looking for a dependable online company that sells miscellaneous Avaya definity G3R compatible products such as Message Waiting LEDs, line cords, and refurbished digital sets. Any suggestions would be appreciated. Thanks, Brad

I am confused with Call Coverage programming on a Definity G3. I need to program an alternate Call Coverage path. Currently, the manager's phone rings once, then transfers to the primary Call Coverage station. I need to change the programming of the manager's phone so his calls will normally...

I am working with an old System 75 that was upgraded to a G3. From the PBX terminal, I programmed 8 feature buttons on a 7406+ - Feature Buttons 3, 5, 6, 7, 8, 9, 10 & 11)with "abrv-dial List: 1 DC: 01 thru DC08". I do not know how to program the personal ADs at the voice terminal. I looked...

I recently have been asked to manage an old Avaya G3 PBX with an Octel 250. I can succesfully create a new mailbox on the Octel, but when DID calls from outside the PBX are received, they are routed to the Octel general message asking for the three digit mailbox number instead of going directly...