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Hello Everyone, Thank You for your replies in advance. I have a client with an SL1100 / analog lines out of an Arris Modem from Comcast. Arris modem has been replaced 2 times,, Calls on all lines,, randomely,, intermittently,,, will loose for lack of a better term... "signaling" and call will...

Thanks to all in Advance !!! I have a client with a MICS 0x32 w/7.0 software and CP 150 We have had some fradulent calls on phone bill.... I accidentaly pressed "9" while listening to the AA and it gave me an outside line which i was able to dial locally and long distance. International calling...

Hello, I have a MICS 0x32 with Call pilot 100.... when a call is xferred to any extension with a VMB.. after the set 4 rings attendent picks up and says "this person cannot be reaced" and put them back in the CCR Tree instead of FWD on Busy/NA to VM. the call does ring at the set and we can...

Hello All, I have a client with a cp100. We have recently disabled VM and created a new ccr tree to only xfer call to gen delivery after pressing 1 to leave a message. That being said, somehow,,,, calls are still being xfered to the mailboxes. I have checked table and it is using the proper...

Hello, I am installing a TDA50G w/ TVA50 VPS. I am having trouble with initial setup. I have the system initialized and 9 phones up and running. What I am looking for is something that can guide me thru the programming process. Example: Step 1 - setup extensions (names, features etc... Step 2...

I have been thrown into a phone system situation that i have no knowledge of. How do you program an Inter-tel Axxess system to recognize a conference room type phone. This phone worked with the current system before the system was moved from 1 building to another. I guess the conference rm phone...

Help, I have a MICS0x32 7.0 software with a CP100 attached. No AA is being used during the day...only night services. The receptionist set - 246 has 5 lines that R/A and FNA and FOB to ext 238, and 238 is set to FOB to VM. the problem ext 246 is having is that when she is on the phone and...

Help, I have a call pilot 100 w/22 mbx. I have 5 lines and a company greeting that comes on after 4 rings if no answer. Now, the problem is that sometimes if ext 221 is busy the line will forward to a random VM immediately. Ext 221 is the only ext set to ring and appear. all other extensions are...

I have read the all the post's and nothing seems to describe what i am trying to accomplish. 0x32 7.1 /cp100 3.1 I need to be able to transfer an external call to a cell phone. I DO NOT WANT to call forward but actually transfer. I need the recpt to answer the call and be able to push a button...

I am trying to rename the interface 0/1 to an apartment number and int 0/2 to the next apartment number etc... I just cannot figure out what the command line would be. Anyone have an idea? any help is gretly appreciated.

I have MICS 7.0 software and have a KIM at the receptionist position. Question is; will the KIM also work as a busy lamp field?

Please correct me if I am wrong. I have a CP100 with 2.1 software. I physically see 2 ports on the the unit. Does this mean that only 2 calls at a time, (whether internal or external calls going to the AA) are able to utilize the system at a time? call 1 comes in and is answered by AA, meanwhile...

Here is the scenario. 5 lines ringing in answered by AA. Home node menu options give callers 3 options. Option #3 xfers calls to ext 246, if NA or Busy xfer to to 238, if NA or busy xfers to 230, if NA or busy xfer to 231. I need an easier solution to answer these calls. Can I put these...

I have a MICS 0x32 6.0sw. 5 lines. Able to make outgoing calls on all 5 lines, but incoming calls act as if noone is on the other end. Just silence. All phones are set to Ring and appear. all lines roll over. Only line 2 is actually working correctly. Any ideas?

How can I deny the use of DND from user sets on a MICS 6.0

I have a MICS with 6.0 software and a CP100. Night service programmed for Manual on/off. Service is turned on at 5PM and turned off at 8AM. During the day Lines 1-5 and 7+8 ring in. after 4 rings of no answer they are picked up by AA. *Line 6 is the Doctors Line. During the day it is answered...

I have a MICS 6.1 w call pilot 150. We manually set the night services button every evening. Lines 1-4 are set to Auto answer in the auto attendant, 5-8 are AA:no Line 7 has a RAD connected to it. During the day when the night services are off, I can dial into the system without a problem. Once...

strange things are heppening. I have a Mics 6.1 w/ call pilot 150. we have a night ringing service that is set manually at the end of each day and turned off at 8 am every morning. During the day, the system will on it's own, send all calls to VM and to ext 246 for some reason. all sets are set...