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...in "Display Feature Access Codes" via ASA? We are trying to TTI a phone at one of our remote sites and move it to a new location. The TTI merge code is 111 and the separation code is 112. Would we need to get dialtone, press 112, the security code (whatever that might be), * and then the...

...I just changed the system time in the browser for our S8500 Media Server. Any assistance would be greatly appreciated.

...to a DID on an Avaya S8500 Media Server? I am trying to take an internal extension 2911 and make it a DID 2809. I have never done this before. Any assistance would be greatly appreciated.

...All voice mail is down at one of our remote sites. I tried dialing into the Magix and could not connect. We have tried the soft reboot of the system thru WinSPM, but that did not work. Should we try a hard reboot by turning off the cabinets from left to right and then turning them back on...

...We have a release 3.19 system at one of our sites. Yesterday, I was onsite changing the auto attendant and one of our employees told me that he could not answer one of the line appearances on his MLX-28D set. I checked it out and even tried replacing it, but the problem remained. The green...

...I know it is not a Meridian switch, but rather centrex service, but just need some quick assistance. We recently purchased 60 sets for one of our field offices and the seven-foot line cords are not long enough for our needs. We are going to purchase longer cords, but I need to know if the...

...on our Audix system? x666 is the auto attendant extension and x555 is for option 1 off of it. Right now we have it set up for the first three letters of the first names of the employees, but we want to change it to the first three letters of the last names because some of the new employees...

I tried changing the TYPE in system administration under CHG, but kept getting the SCH error code. Do I need to remove the TN and add it back with TYPE 2616? Any assistance would be greatly appreciated.

...Can this be done remotely on a Merlin Legend with an older software release? x770 is our Audix extension off of the main number.

How can I program an analog line associated with one of our Polycom conference phones to conference up to six parties? These phones have flash buttons. Maybe it involves a feature access code. I know how to do it with a digital phone (AO6). Any suggestions would be greatly appreciated.

This is a problem with a Merlin Legend. Extension 525 rings once on the designated set and then the following rings go to extension 595. Light does still flash on 525. If 595 does not answer, calls do go into Audix voice mailbox for 525. How do I correct this so that calls to extension 525...

How can I find out in the programming commands what version we currently have? It should be 4.0, 4.1, 4.2, 4.3, 4.4 or 4.5. Any assistance would be greatly appreciated.

How do I add this feature to a particular key on an M2616 set? I have never had a request for this feature until last week. Usually our offices just want line appearances, call forward, conference, transfer, intercom, voice mail and autodial buttons. Any assistance would be greatly appreciated.

...wired into and appear on nine of our Merlin Legend MLX sets. If you call either number (557-3484 or 557-3485) and leave a message, we have Audix voice mailboxes for them directed to extension 640. When the receptionist at extension 640 logs into Audix by pressing 640# and then the password...

This is the scenario in one of our offices. There are seven M2616 sets in the group... DN 7178 DN 7165 DN 7132 DN 7128 DN 3354 DN 3079 DN 7134 Each has a 22-button add-on module. Keys 16 thru 21 on each of these are programmed as BFS keys except for DN 7134 which is programmed as "SCN 7134"...

...and just won't go away. Calls are cutting off between 4:20 and 4:30 ALMOST every day and the other day the system was down for about 15 minutes in the morning just after the office opened at 8 a.m. Using a Qwest PRI circuit. An Avaya tech told me in person yesterday that it could be a...

...the PBX vendor installed the four backup central office lines that I ordered in the Merlin Magix? If so, how? Any assistance would be greatly appreciated.

Does anyone know of a link to download them electronically? I have to install a bunch of them next week and would like to be able to do this without going the handwritten or typewriter route. Any assistance would be greatly appreciated.

...no automated attendant or voice mail. How can I get the system back up? Any assistance would be greatly appreciated.

...another TN that is not being used? I tried to do CPY and COPY from the REQ: prompt but still get error messages. Any assistance would be greatly appreciated.